Senior Legal Operations Lead

Our client's Legal team is looking for a technology-focused Legal Operations professional for a 12-month contract engagement focused on driving transformation across how our Legal team works. You will help us run Legal as a product: evolving our processes and technology into efficient, repeatable, self-service solutions that deliver value to internal clients at scale.

That means implementing and evolving our legal technology stack and serving as Legal's representative in high-priority, enterprise-wide technology initiatives. This role is a perfect fit for an experienced legal operations professional who thrives in a defined-timeline mandate, moves fast, and is passionate about driving change that lasts well beyond the length of the engagement.

Core Responsibilities:

• Productize core legal work: Identify the high-volume, repeatable work across our global team and redesign it from a one-to-one into a one-to-many model, so routine requests become self-service and attorneys are freed to focus on strategic, high-value work.
• Legal tech stack implementation and evolution: Own the optimization and improvement of legal tools, from intake and contract lifecycle management (CLM) through matter management, e-billing, and legal AI tools, including the touch points and integrations with the broader infrastructure.
• Process and workflow design: Refine intake processes, self-service resources, playbooks, and automation that scale routine work and free up the team for higher-value matters. Lead system and workflow upgrades, training, adoption, and communications, to ensure new tools and processes are delivering measurable value.
• Enterprise-wide representation: Partner with attorneys on our team on cross-functional, company-wide technology initiatives, ensuring legal requirements, risk considerations, and operational needs are reflected in decisions that touch the broader business.
• Metrics and reporting: Establish dashboards and reporting that give leadership clear visibility into workload, cycle times, outside counsel spend, and adoption, and use that data to prioritize the roadmap.
• Knowledge management and continuity: Document processes, decisions, and system configurations so the team can sustain and build on the work after the engagement ends.

Requirements:

• 7+ years in legal operations, legal technology, or a related operational role, with demonstrated success leading change and implementation projects.
• Hands-on experience selecting and deploying legal tools (CLM, matter management, e-billing, or comparable platforms) end to end. Experience with Ironclad, Coupa, Workato, Omnea is desirable.
• Comfort operating cross-functionally at an enterprise scale, representing a function's interests in initiatives that span IT, Security, Finance, Procurement, and business units.
• Fluency with data, including building reports, interpreting metrics, and using them to drive decisions.
• Familiarity with AI tools and a genuine curiosity about how emerging technology can improve legal work.
• A self-directed, outcomes-oriented working style suited to a fixed-term engagement.

Nice to Have:

• Experience at a major law firm, gaming, entertainment, or consumer technology company.
• Certifications in project management, process improvement, or legal operations.
• Experience supporting a globally distributed legal team.

It’s our policy to provide equal employment opportunity for all applicants and employees of Bee Talent Solutions. The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law.

We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours
• Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors
• Accessing our or our customer’s assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players, employees, and temporary workers

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Benefits: Bee Talent Solutions offers a competitive benefits package for eligible full-time employees, including medical, dental, and vision coverage. Additional details regarding eligibility and plan offerings will be provided during the interview and onboarding process.