Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Marchay is an exclusive membership-based luxury travel service that caters to some of the world's most sophisticated travelers. With a curated network of private homes, villas, and luxury hotels worldwide, Marchay offers unparalleled personalized service and exceptional travel experiences.
We are seeking a Senior Luxury Travel Advisor to lead and inspire a team of travel professionals dedicated to delivering bespoke travel planning and execution for our discerning members.
Key Responsibilities:
- Lead and manage a team of Luxury Travel Advisors, fostering collaboration and excellence in client service.
- Maintain close relationships with high-net-worth members to understand their travel preferences and deliver personalized travel solutions.
- Oversee and contribute to the development of highly detailed, customized travel itineraries involving luxury accommodations, private villas, premium air travel, and exclusive experiences.
- Coordinate with global suppliers including hotels, destination management companies (DMCs), villa agencies, and local concierges to ensure flawless trip execution.
- Drive continuous improvement initiatives to enhance member experience and operational efficiency.
- Provide mentorship, training, and guidance to team members to develop their skills and industry knowledge.
- Stay up-to-date with emerging luxury travel trends, new destinations, and industry advancements.
- Manage multiple complex trips simultaneously with meticulous attention to detail.
Requirements
- Minimum of 5 years of experience in luxury travel advisory.
- Deep knowledge of luxury travel products, services, and suppliers globally.
- Exceptional client relationship management skills and experience managing relationships in a personalized service environment.
- Proficiency with CRM systems, booking platforms, and travel technology tools.
- Experience handling ultra-high-net-worth travelers, VIP family travel, and bespoke multi-stop international itineraries.
- Availability during Eastern Time business hours.
- Availability for 9 weekend watches per year.
- 1-2 years of leadership experience preferred.
- Experience with Sabre GDS, Salesforce CRM, or similar travel-industry tools is a plus.
Benefits
- Comprehensive Benefits: Fully covered medical, dental, and vision insurance
- 401(k) Plan: Access to our retirement savings program
- Generous Time Off: Ample PTO plus company holidays to recharge and reset
- Flexibility: Remote work environment with the ability to manage your schedule effectively
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FAQs About Senior Luxury Travel Advisor Jobs at Marchay
What is the work location for this position at Marchay?
This job at Marchay is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Marchay?
Employer has not shared pay details for this role.
What employment applies to this position at Marchay?
Marchay lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Marchay?
Marchay is looking for a candidate with "Senior-level" experience level.
Does Marchay allow remote work for this role?
Yes, this position at Marchay supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Marchay for this role?
Marchay offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Marchay?
You can apply for this role at Marchay either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.