Senior Manager, Tech Ops - Change & Transformation

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: 

• Career development with an international company where you can grow the career you dream of. 
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. 
• An excellent retirement savings plan with a high employer contribution 
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. 
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.  
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.  

The Opportunity

The Senior Manager provides communications support to the VP, Tech Ops, developing and executing communications strategy, providing superior communication products including speeches, correspondence and employee messages.  It has considerable interaction with senior executives who are the function's customers. Lends support to other Corp. Comm. functions (Employee Communications, Corporate Information) as necessary.  Implement the organization's internal communication strategy so that all employees can find, send, receive, and understand information that is timely, accurate, clear, credible and relevant.

Also, this role is responsible for establishing, leading, and scaling the change management capability across Tech Ops. Provides strategic oversight and hands-on leadership for change initiatives tied to portfolio execution, operating model evolution, process transformation, and organizational effectiveness. This role ensures that Tech Ops initiatives are successfully adopted and sustained through disciplined change practices aligned to a regulated, patient-critical environment.

This position will be responsible for events that promote employee culture programs while partnering with VP, DVPs and Sr. Directors Tech Ops to develop communication objectives, strategies, tools and vehicles to showcase and promote employee culture in support of existing and/or new programs.

What You'll Do

Produces communications materials for the VP, Tech Ops and other executives in the Tech Ops organization, including speeches, presentations, correspondence and other vehicles.

Manages the logistics of the Tech Ops internal Communication program, including maintenance of the production calendar.

Contributes to Tech Ops Executive Communications, writing speeches , presentations, and correspondence for senior executives.

Contributes written materials for Employee Communications and Corporate Information purposes.

Works with sensitive information and oversees high-visibility products and processes.

Work is primarily for the vice president, Tech Ops and Direct reports.

Has contact with a broad range of internal and external contacts, across levels.

 Develop, publish and distribute a range of materials in traditional print form, electronically or through online technologies (for example, newsletters, brochures, handbooks, conference and seminar materials ), in order to communicate effectively with employees.

Represent the employee communication function on project teams so that other members of the organization are aware of the unit's activities and to share knowledge on effective employee communication.

Participate in external communication activities (e.g., public relations programs) where they impact employee communications.

Establish standardized change methodologies, tools, templates, and governance aligned to enterprise expectations and regulatory requirements.

Conduct change impact assessments, readiness evaluations, and stakeholder analyses for major initiatives.

Partner with Portfolio and Ways of Working leaders to integrate change planning into governance and operating model shifts.

Coach and advise senior leaders on effective sponsorship, communication, and change leadership behaviors.

Define and track change adoption metrics and report progress to executive stakeholders.

Develop and implement a comprehensive change management strategy aligned to Tech Ops portfolio and transformation priorities.

Identify organizational risks related to adoption and recommend mitigation strategies.

Build and scale a team of change practitioners, including hiring, onboarding, coaching, and performance management.

Establish role clarity and capability standards for change practitioners within Tech Ops.

Drive alignment between change management efforts and quality, compliance, and regulatory considerations.

Foster a culture of transparency, engagement, and accountability during periods of organizational transformation.

Work collaboratively with a diverse team of partners including Tech Ops organization to develop and execute events.

Work closely across the business to develop employee culture campaigns.

Manage timelines and budgets for multiple projects, ensuring appropriate and cost-effective use of resources.

Create graphic development for exhibits and events geared towards employees.

Promote and utilize analytical methods to establish and evaluate all programs.

Experience You'll Bring

Required

• Bachelor’s degree, preferably in English, Journalism, Marketing, Public Relations, Event Planning, Change Management, Communications or equivalent communication-related major
• Minimum 10 years of related work experience in a high-level communications environment in Business, Technology, or Bio-tech
• Direct experience producing executive communications in multiple forms (speeches, presentations, correspondence, etc.) a must
• Extensive experience working with senior manager customers. 

Preferred

• Master’s degree preferred
• Strong interpersonal skills, with the ability to work well in a cross-functional environment are essential. Excellent communication skills at all levels of the organization

Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions and the impact it has on the business. 

Strong project management, agency/vendor management, organization and tactical execution skills. Comfortable driving a process with multiple stakeholders and leading meetings. Strong collaborator as well as a demonstrated ability to influence, motivate and lead others is required.  Ability to handle multiple projects and changing priorities to meet deadlines. Ability to work cross-functionally, independently and motivated to perform at a high-level without constant supervision. Proficient in digital and web marketing tactics. Strong analytical skills and the ability to think and work both strategically and tactically are required. Ability to work in a highly matrixed and geographically diverse business 

Extensive experience leading organizational change, transformation, or organizational effectiveness initiatives within medical devices, digital health, or other regulated technical environments. Demonstrated experience designing and implementing enterprise-level change strategies aligned to portfolio and operating model evolution

Proven leadership experience including hiring, coaching, developing, and performance managing professional staff. Experience building or scaling a formal change management function. Strong understanding of cross-functional technical operations and portfolio-driven environments.

Demonstrated ability to conduct change impact assessments, stakeholder analyses, and readiness diagnostics for complex initiatives. Ability to coach senior leaders on effective change leadership behaviors. Demonstrated ability to tactfully challenge resistance and drive sustained adoption through influence. Strong business acumen with demonstrated success delivering measurable adoption and behavioral outcomes. Ability to manage conflict, navigate ambiguity, and operate effectively in matrixed organizations. Experience integrating change practices within regulated environments, including awareness of applicable U.S. Quality System Requirements. Ability to synthesize complex organizational information and build alignment across diverse stakeholders. Excellent written, verbal, and interpersonal communication skills. Demonstrated judgment, resilience, and professional maturity in high-visibility transformation settings.   

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

Divisional Information

Medical Devices

General Medical Devices:

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission:  why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Diagnostics

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Nutrition

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.

The base pay for this position is

$148,700.00 – $297,300.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Communications

DIVISION:

ADC Diabetes Care

LOCATION:

United States > Alameda : 1360-1380 South Loop Road

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 20 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link- English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link- Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf