Senior Manager, VDI Engineering & Systems Administration
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Overview
Job Description
WHO WE ARE
Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.
At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.
When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.
Together, we’re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit, results, empathy, accountability, and teamwork — with Apex.
We’re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we’ve created. Here are just a few of the many awards we’ve recently received:
Best Places to Work
2026, 2025, 2024, 2023 - Presented by BuiltIn
WealthTech of the Year
2025 - Presented by US FinTech Awards
The World’s Top 250 Fintech Companies
2024 - Presented by CNBC
ABOUT THIS ROLE
Apex isseekingan experienced, hands-on technical leader to manage the core engineering teams responsible for end-user computing and virtual desktop infrastructure. As Manager, VDI Engineering & Systems Administration, you will serve as the team’s top technical resource—overseeing M365 and Azure administration, workstation deployment and patching, and the build and maintenance of our VDI environmentin AWSWorkSpaces. In this role, you will regularly collaborate with our Staff Desktop Architect,leveragingtheirexpertiseas a trusted technical oracle and partner on strategic problem-solving and architectural decisions. You will provide daily direction, support, and mentorship for a team of Desktop Engineers, VDI Engineers, and System Administrators, ensuring alignment with best practices and long-term standards set in partnership with the Staff Desktop Architect.
Key Responsibilities
Team Leadership & Technical Oversight- Directly lead and mentor System Administrators managing M365 and Azure administration, including user lifecycle, security, compliance, and service availability.- Manage Desktop Engineers responsible for workstation provisioning, imaging, deployment, and end user patch management.- Manage the VDI Engineering group—overseeing design, provisioning, maintenance, and troubleshooting ofAWSWorkSpacesvirtual desktop environments, working in concert with our Staff Desktop Architect as a resource and technical oracle, to guide strategic problem-solving, complex architectural decisions, and consistent application of leading practices and standards.- Act as the escalation point for highly technical issues across Microsoft 365, Azure, desktop engineering, and VDI infrastructure—consulting with the Staff Desktop Architect on advanced challenges as needed.- Organize and prioritize daily workload and project assignments for the team, ensuringtimelycompletion of both operational tasks and project initiatives, in conjunction with our PMO to ensure proper resource allocation and alignment of work effort.
Systems Administration & Engineering- Serve as a subject matter expert for administrative tasks in Microsoft 365, Intune, EntraID, Okta, and related tooling—maintainingclose collaboration with the Staff Desktop Architect to remain aligned on technical direction and solutions.- Oversee processes for deploying, patching, and inventorying workstations using tools includingIntune,SmartDeploy, andAutomox, ensuring compliance with security policies and regulatory mandates.- Drive continual system improvements, including automation of provisioning and patching processes through PowerShell, other scripting languages, andappropriate endpointmanagement solutions.- Oversee the implementation and routine maintenance of the Firm’s VDI environments—including image management, capacity planning, monitoring, and performance tuning—with periodic input from the Staff Desktop Architect to ensure solutionsremainfuture-proof and robust.
Operations & Troubleshooting- Take ownership of service monitoring, incident response, root cause analysis, and problem resolution for client computing and VDI operations—engaging the Staff Desktop Architect on uniqueor deeplytechnical incidents.-Maintaindocumentation for standard operating procedures, troubleshooting guides, and end-user support materials.- Ensure systems meet or exceed established SLAs for uptime, patch compliance, and response times.Collaboration- Work closely with other IT teams—such as Security, Applications, and Infrastructure—to coordinate cross-team efforts and consult with the Staff Desktop Architect where architectural and cross-functional guidance iswarranted.- Deliver clear technical guidance and training for the team;providetechnical insights to leadership as needed.-Participatein on-call rotation and after-hoursmaintenance as.
Required Skills &Expertise
-Bachelor’s degree in Computer Science, Information Systems, or a related technical field (preferred);Master’sdegreehighlyvalued.- At least 10 years of total professional experience in the field of IT systems administration, desktop engineering, or VDI infrastructure.- Minimum of 5 years of progressive leadership experience, including direct management or technical leadership of IT engineering teams.-Demonstratedhands-on experience in M365 administration (user management, security, compliance, ExchangeOnline, SharePoint, Intune, etc.).- Strong background in Azure administration and integration.- Experience administering and integrating EntraID and Okta for identity and access management.- Practical experience withIntune,SmartDeploy,Automox, and other workstation and patch management solutions.- Experience managing teams responsible for desktop imaging, deployment, and endpoint patching at scale.- Deepexpertisein VDI solutions—preferablyAWSWorkSpaces, including deployment, upgrades, troubleshooting, and support; experience working collaboratively with senior architects or subject matter experts a plus.-Proficiencyin scripting (PowerShell and/or Python) for automation of operational tasks.- Solid understanding of Windows administration; experience withLinuxa plus.- Excellent communication, organizational, and documentation skills.- Ability to thrive in a fast-paced environment while managing multiple shifting priorities.
Certifications (Preferred & Highly Valued)
- Microsoft Certified: Azure Administrator Associate (AZ-104)- Microsoft Certified: Modern Desktop Administrator Associate (MD-100, MD-101)- Microsoft Certified: Security, Compliance, and Identity Fundamentals- AWS CertifiedSysOpsAdministrator – Associate- AWS Certified Solutions Architect – Associate or Professional- Microsoft Certified: Power Platform Fundamentals
Work Environment
This job operates in a hybrid, office environment 3 days per week.
#IT #mid-senior #full-time #LI-SD1 #APEX
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our Rewards
We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
EEO Statement
Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Disability Statement
Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.