Senior Manager, Engineering

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We're looking for a Senior Manager, Engineering to be part of making that happen.

Location: 8939 Columbine Road, Eden Prairie, MN 55347; Telecommuting permissible from any location in the US.

Description

• Manage a team of data storage, data management and data engineering professionals.

• Provide technical leadership and hands-on expertise in the domain.

• Oversee the development, security, and performance of data Cylance Data Platform.

• Ensure the availability and cost-efficiency of data infrastructure.

• Coordinate data solutions across multiple geographical regions.

• Manage data warehouse (Databricks), OLTP databases, open search, and elastic cache clusters.

• The ideal candidate will have strong technical skills, leadership experience, and a proven track record of delivering effective data solutions in cybersecurity domain.

• Development of data pipelines (ETL jobs), query jobs and dashboards for data insights via databricks notebooks- Python, Scala, SQL based notebooks.

• Research, evaluate, recommend, and implement appropriate technologies for long-term data storage for a variety of application service including our data lake.

• Work closely with engineering teams to identify concrete requirements pertaining to ACIDity, performance and throughput objectives, and recommend and educate teams as to available technologies.

• Develop and maintain runbooks to allow NOC staff to respond to anticipable operational events.

• Identify and correct cost or operational inefficiencies in existing system implementations.

• Recruit and develop additional members of the DB operations/automation team to develop and maintain team capabilities and maintain business continuity.

• Oversee the development of software and software tools used for design, infrastructure, and platforms, including operating systems, compilers, routers, networks, utilities, and databases.

• Determine hardware compatibility and/or hardware design.

• Select, develop, and evaluate personnel to ensure the efficient operation of the function.

• Provide Tier-2 and Tier-3 on-call support two weeks per month.

• Telecommuting permissible from anywhere in the U.S.

• The employer offers a comprehensive benefits package, including medical, dental, vision, life insurance, paid time off, and retirement benefits, where applicable.

Requirements: Bachelor's degree or foreign degree equivalent in Computer Science, Information Technology, Engineering (any), or related field and six (6) years of experience in the job offered or related role.

Experience and/or education must include:

• Designing, implementing, and managing high-availability solutions for DataBricks in a high volume security telemetry environment.
• Knowledge in EPP, EDR and XDR Data Schema evolution.
• Using Amazon DMS to migrate EDR data from various database sources such as SQL Server, MySQL, PostgreSQL and Oracle to target databases, including Amazon RDS, Amazon Aurora, and Amazon DynamoDB.
• Writing and maintaining Jenkins pipelines or Cloudbees job configurations to streamline the CI/CD process.
• Using JIRA for project management, including creating and managing projects, issues, and workflows.
• Designing, implementing, and managing PostgreSQL databases, including schema design, indexing, and performance tuning.
• Developing and maintaining Python-based applications, scripts, and utilities to automate various tasks and processes.
• Designing, implementing, and managing NoSQL databases using Amazon DynamoDB.
• Administering and managing specified database platforms, including installation, configuration, backup and recovery, performance tuning, and high-availability strategies.
• Using automation technologies to automate various IT processes, such as infrastructure provisioning, application deployment, and configuration management.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work- USA (2021-2024), Great Place to Work- Canada (2021-2024), Great Place to Work- UK (2024), and Kununu Top Company- Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees

• Flexible time off and paid volunteer days

• RRSP and 401k match

• Training and career development programs

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services

• Robust Employee Assistance Program (EAP) with mental health services

• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Security Requirements:

• Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.

The base salary range for this job family is $214,053 - $233,000 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.