Senior Manager, Digital Engineering

Position:

Senior Manager, Digital Engineering

Job Description:

What You'll Be Doing:

• Lead four domain managers and an approximately 80-person global engineering organization, establishing clear accountability, decision rights, and effective ways of working across regions and time zones.

• Own engineering quality, the technical roadmap, and non-functional standards across Adobe AEM, SAP Commerce, Oracle, data services, APIs, and integrations.

• Create a unified engineering operating model that enables teams to make sound decisions quickly and deliver with quality, predictability, and velocity.

• Drive engineering excellence through code quality, automated testing, CI/CD, secure development, performance engineering, and disciplined technical-debt reduction.

• Partner with Architecture, Systems Engineering, Agile Delivery Operations, Software Quality Assurance, and Support & Observability to manage dependencies and end-to-end outcomes.

• Ensure engineering teams own the operational quality of what they build, including availability, performance, resilience, and corrective actions following production issues.

• Establish engineering and delivery measures that identify constraints and drive measurable improvements in throughput, quality, and platform health.

• Coordinate with Infrastructure, Networking, and Information Security on environments, platform services, security, and compliance requirements.

• Own engineering vendor relationships, improve partner performance, rationalize the vendor landscape, and strengthen critical internal capability and knowledge.

• Drive practical adoption of AI across the software development lifecycle to improve engineering velocity, quality, documentation, and innovation.

• Communicate technical trade-offs, risks, priorities, and investment needs clearly to technology and business leaders.

What We Are Looking For:

Required Experience

• 10+ years of experience in digital engineering, e-commerce platforms, web applications, or customer-facing software products.

• 7+ years of people leadership experience, including experience managing managers or leading multiple engineering teams.

• Experience leading a globally distributed organization with a mix of employees, contractors, matrixed contributors, and external delivery partners.

• Demonstrated engineering depth in at least one relevant domain: digital experience platforms, commerce, enterprise backend systems, data, APIs, or integration.

• Experience owning engineering quality, technical roadmaps, non-functional requirements, and production outcomes for customer-facing platforms.

• A record of leading meaningful organizational or operating-model change while maintaining delivery continuity.

• Experience working in agile delivery environments with product owners, delivery leaders, architects, and quality engineering teams.

• Working knowledge of cloud services, microservices, API-led integration, CI/CD, automated testing, secure software development, and observability.

• Experience managing external partners, vendor performance, workforce capacity, and technical delivery risk.

• Understanding of security and data-protection practices, including PCI considerations for payment processing.

• Strong executive communication, judgment, and the ability to translate technical trade-offs into business impact.

Preferred Experience

• Experience leading an engineering organization of comparable scale and complexity.

• Depth across two or more platform areas: digital experience, commerce, enterprise backend, data, APIs, and integrations.

• Experience with Adobe AEM, SAP Commerce, Oracle, or comparable enterprise platforms.

• B2B commerce or distribution experience, including complex pricing, quoting, account structures, or customer onboarding.

• Experience modernizing a digital footprint while maintaining high availability and active delivery commitments.

• A record of establishing common architecture and engineering standards across previously separate technology domains.

• Demonstrated improvement in delivery predictability, automated testing, platform performance, change quality, or recovery time.

• Experience introducing AI-assisted software development, testing, documentation, or operations with appropriate governance.

• Experience consolidating vendors, transitioning services, and transferring critical knowledge to internal teams.

• Experience building internal engineering capability in global delivery centers.

• Experience with product-oriented, stream-aligned, or customer-journey-aligned engineering teams.

• Bachelor's or advanced degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.

Work Arrangement: Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.

What's In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Short-Term/Long-Term Disability Insurance

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

• Paid Time Off (including sick, holiday, vacation, etc.)

• Tuition Reimbursement

• Growth Opportunities

• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)

• On-site Café with Catering Option for Busy Lifestyles

• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!

• Bike Racks

• And more!

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!

Annual Hiring Range/Hourly Rate:

$143,100.00 - $215,380.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-CO-Denver, Colorado (Panorama Arrow Building)

Time Type:

Full time

Job Category:

Information Technology

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.