Senior Manager, Software Engineering

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

The Salesforce DET team is hiring a Senior Manager of Software Engineering to lead a global team delivering critical enterprise capabilities for internal and external Salesforce customers. This is a high-impact leadership role at the intersection of engineering excellence, business transformation, and people development with a focus on Trust, Customer Success, Innovation, and Equality. You'll shape the engineering strategy for our Revenue business domains and drive meaningful outcomes across the Invoice to Cash lifecycle.

What You'll Be Doing

• Hire, develop, and grow a high-performing global engineering team, championing Salesforce's culture and creating an environment where people do the best work of their careers

• Oversee delivery of complex enterprise application development projects across a broad technology portfolio, ensuring solutions align with long-term business objectives

• Define, implement, and influence engineering strategy and standards, and drive adoption across the organization

• Lead collaboration and decision-making across a wide network of stakeholders, delivery partners, operational teams, and vendor/contractor teams

• Champion operational excellence and lead appropriate incident management and resolution for mission-critical production systems

• Partner with business leaders across Revenue domains (Invoice to Cash, ERP integrations) to translate strategy into scalable technical solutions

• Stay current on industry best practices and emerging technologies, bringing fresh thinking to how we build and operate

• Develop and maintain deep knowledge of Salesforce's business, products, and the DET application portfolio

What We're Looking For

Required Qualifications

• 12+ years of professional experience with 6+ years of managing global engineering teams at scale, including vendor partners and extended contractor teams

• Demonstrated delivery accountability for complex enterprise application development

• Proficiency across a spectrum of delivery methodologies (Agile, Kanban, hybrid, waterfall)

• Proficiency in leading AI software development life cycle with AI tools and deep expertise

• Experience in building Agents and AI led applications

• Experience in Sales and Quote to Cash business domains - including Account, Lead, Opportunity, Quote, Order, and Invoicing,Billing and integrations to ERP

• Experience managing external customer-facing and public-facing properties

• Track record of leading production operations for mission-critical applications

• Exceptional interpersonal and communication skills with the ability to influence across all levels

• Ability to oversee multiple complex project deliveries in parallel

• Embodies Salesforce's Aloha spirit - demonstrating trust, integrity, character, and compassion

• A related technical degree required.

Preferred Qualifications

• Hands-on experience with Salesforce technology and the Salesforce Platform

• Background in ERP systems and Revenue business domain integrations

• Experience operating in a large, matrix enterprise environment

• Full stack along with AI knowledge

What's in It for You

This role offers the opportunity to lead at scale influencing how Salesforce builds and operates the systems that power our business globally. You'll be part of a team that takes engineering seriously, invests in its people, and leads with values. From shaping engineering culture to delivering capabilities that touch millions of customers, this is a role where your leadership will leave a lasting mark.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.