Senior Manager, Technology Strategy - Operational Technology

Position Summary...

Role Summary:The Senior Manager, Product Management – Operational Technology owns the end‑to‑end product lifecycle, technology strategy, and operational health for enterprise Operational Technology platforms that support campus operations, building systems, and digital workplace infrastructure.This role blends product leadership, technology strategy, and product support governance to ensure platforms are not only strategically aligned and scalable, but also reliable, supportable, and fit for real‑world operational environments. Operating at the intersection of physical infrastructure, software platforms, data, and operations, this leader translates long‑term strategy and production signals into clear roadmaps, investment decisions, and measurable outcomes.About Corporate Real Estate:The Corporate Real Estate Product & Technology team uses data, platforms, and modern technology to power smarter decisions across Walmart’s global real estate portfolio and workplace experience. We build and manage enterprise products that connect physical building systems with digital platforms—transforming operational data into actionable insights that improve efficiency, reliability, sustainability, and Associate experience.Our team partners closely with Campus Operations, Engineering, Business Leaders, and Technology organizations to deliver scalable solutions. We value strong product thinking, deep collaboration, and disciplined execution, working across business and technical partners to modernize how Walmart Corporate Real Estate operates its buildings at scale and enable the workplaces of the future.

What you'll do...

• Own product and technology strategy for a portfolio of enterprise Operational Technology platforms (e.g., BMS/BAS, Digital Twin, energy systems, lighting, dynamic glass).
• Define and maintain multi-year roadmaps aligned to business priorities, financial plans (AOP/LRP), and enterprise architecture; incorporate industry trends, emerging tech, and regulatory considerations.
• Lead planning and investment decisions, including modernization, build-vs-buy, and ecosystem partnerships, to ensure sustainable, future-ready solutions.
• Translate business and operational needs into clear product visions, success metrics, and prioritized initiatives; influence senior stakeholders by communicating trade-offs, risks, and recommendations.
• Partner with Engineering, Campus Operations, Construction, Finance, Infosec, and vendors to deliver secure, scalable solutions; oversee execution balancing near-term delivery with long-term platform health.
• Own the support strategy and operating model (SLAs, escalation, incident management), and ensure operational readiness for releases (documentation, training, runbooks, change management).
• Drive data-informed decisions using KPIs and platform health trends (adoption, reliability, cost, impact) and use operational feedback to prioritize improvements and technical debt reduction.

What You’ll Bring:

• Proven experience leading enterprise‑scale products or platforms, ideally within Operational Technology, smart buildings, infrastructure platforms, or complex hybrid environments.
• Strong grounding in product management fundamentals, including roadmap ownership, prioritization, stakeholder alignment, and value measurement.
• Demonstrated ability to operate at a technology strategy level, influencing long‑term direction, investment decisions, and architectural outcomes.
• Experience defining or governing product support and operational models for production systems where reliability and uptime are critical.
• Ability to translate operational signals and incidents into strategic improvements rather than reactive fixes.
• Comfort navigating ambiguity, balancing competing priorities, and making informed tradeoffs.
• Strong executive communication skills with the ability to influence without direct authority.

What You’ll Love:

• You’ll operate at a rare intersection of product, technology strategy, and real‑world operations, with visibility from executive planning through live building performance.
• You’ll shape the long‑term direction of enterprise Operational Technology platforms, influencing how physical spaces, infrastructure, and digital systems work together at scale.
• You’ll have the opportunity to drive outcomes, not just outputs - improving reliability, scalability, cost efficiency, and user experience across critical building systems.
• You’ll use real operational signals (incidents, reliability trends, adoption data) to inform strategy and investment decisions, creating tangible business impact.
• You’ll partner with a broad, senior set of stakeholders across Technology, Campus Operations, Finance, Construction, and Security.
• You’ll work on platforms that matter every day, supporting environments where people work, collaborate, and operate at enterprise scale.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include : - Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, information technology, engineering, business, finance, strategy, or related area and 8 years’ experience in retail, eCommerce, strategy, operations, technology, management consulting, or related area Option 2: 10 years’ experience in retail, eCommerce, strategy, operations, technology, management consulting or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

806 Excellence Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.