Senior Manager, Employee Relations

About Wonder

Everything's on the menu at Wonder. Except compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

About The Opportunity

This role leads Wonder's enterprise Employee Relations strategy, with primary focus on corporate populations and oversight of the Field Employee Relations Manager. The Senior Manager ensures consistent, fair, and compliant employee relations practice across the organization while serving as the escalation point for complex and high-risk matters.

The Impact You Will Make

Enterprise Employee Relations

• Set and own the Employee Relations strategy for corporate teams

• Establish ER standards, frameworks, and escalation paths used across Wonder

• Act as senior advisor on complex, sensitive, or high-risk employee matters

Investigations & Case Management

• Lead and oversee complex corporate investigations

• Provide guidance and oversight on field-led investigations

• Partner closely with Legal on elevated-risk matters

• Ensure timely, well-documented outcomes

Policy, Compliance & Risk

• Own corporate ER policies, conduct standards, and disciplinary frameworks

• Ensure compliance with federal, state, and local employment laws

• Identify trends, repeat issues, and systemic risk and drive corrective action

• Support wage & hour, Fair Work Week, leave, and regulatory compliance as needed

Leader Enablement

• Coach corporate leaders and HRBPs on performance management and corrective action

• Support leaders through difficult conversations with clarity and consistency

• Develop ER playbooks, tools, and training for leaders and People partners

• Reinforce values-based decision-making across the organization

Insights & Reporting

• Track ER trends across corporate and field populations

• Build reporting for senior leadership on volume, themes, and risk

• Use insights to inform policy updates, training priorities, and org interventions

Partnership & Scale

• Partner with Legal, Compliance, Safety, and Operations

• Contribute to broader People initiatives tied to engagement, culture, and leadership

What You Bring to the Table

• 8+ years of progressive Employee Relations or HR experience

• Bachelor's degree required in related field.

• Experience leading corporate ER and exposure to field teams

• Strong working knowledge of employment law and investigations

• Sound judgment, discretion, and executive presence

• Ability to balance empathy, accountability, and business needs

Got these? Even Better!

• Experience with AllVoices

• Experience with Workday

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you.

#LI-Hybrid

New York: $149,000-$157,000 per year.

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

A Final Note

At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.