Senior Manager-Digital Product Management

American ExpressNew York, NY

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The Enterprise CRM Solutions (eCRMs) team was created in 2024 as part of the company's Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise CRM Solutions (eCRMs) team creates solutions for the Sales and Customer Domains via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.

We are looking for Senior Manager, Digital Product Strategy to partner closely with Product, UX, Business Architecture, Data/AI, Technology, and Line of Business stakeholders to shape the future of the Sales technology experience. The role will be responsible for developing product strategy, conducting research, identifying and validating future capabilities, and translating insights into actionable product roadmaps and investment recommendations. This role will report to the Director of Product Management of the Sales Product Strategy team. This role will be critical in ensuring we are proactively identifying what to build next, validating the highest-value opportunities before investing, and aligning our product roadmap to the long-term Sales transformation vision.

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FAQs About Senior Manager-Digital Product Management Jobs at American Express

What is the work location for this position at American Express?

This job at American Express is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at American Express?

Employer has not shared pay details for this role.

What employment applies to this position at American Express?

American Express lists this role as a Full-time position.

What experience level is required for this role at American Express?

American Express is looking for a candidate with "Senior-level" experience level.

What benefits are offered by American Express for this role?

American Express offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at American Express?

You can apply for this role at American Express either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.