Osteal Therapeutics is a Dallas-based, privately held biotechnology company redefining the standard of care for life-altering orthopedic infections.
Osteal is hiring to launch NEXCHANGE™ KIT, a first-of-its-kind FDA Breakthrough Therapy for periprosthetic joint infection (PJI), a critical condition impacting 50,000 Americans annually. PJI currently lacks FDA-approved therapies and forces patients through grueling, months-long treatments with poor outcomes. Our disruptive technology transforms this journey by safely delivering high-concentration, broad-spectrum antibiotics directly to the infection site; reducing the treatment timeline from months to just seven days.
We are looking for bold, relentless professionals who thrive in a “builder” environment. If you are driven by the opportunity to do work that genuinely matters — to be part of a cohesive and capable team striving to deliver the first on-label PJI treatment that promises to transform outcomes for tens of thousands of patients.
About The Role
The Senior Professional Education Manager is a critical role dedicated to the clinical and commercial excellence of the Osteal field team. This role bridges the gap between product innovation and real-world application by ensuring our field representatives are not just product experts, but elite educators.
The primary focus is the strategic planning, development, and delivery of high-impact training that empowers our field team to educate hospital stakeholders and provide world-class clinical support during cases. You will be responsible for creating the "train-the-trainer" framework that defines how Osteal interacts with surgeons, nursing staff, and hospital administration.
Responsibilities
Strategic Training Architecture
- Define the long-term educational roadmap for the Osteal field organization, from initial onboarding to advanced mastery.
- Conduct ongoing gap analyses to ensure training programs address the evolving needs of hospital environments and procedural workflows.
- Develop clear learning objectives and KPIs to measure the impact of training on field performance and case success rates.
Curriculum & Content Design
- Lead the creation of comprehensive training modules focused on disease state knowledge, procedural steps, and technical troubleshooting.
- Develop specialized "Stakeholder Education" playbooks that teach the field team how to navigate and educate diverse hospital audiences (e.g., Surgeons, OR Managers, Sterile Processing, and C-Suite).
- Design high-fidelity case support simulations that prepare field members for the high-pressure environment of live surgical procedures.
- Ensure all educational materials are clinically rigorous, legally compliant, and aligned with brand positioning.
Elite Facilitation & Delivery
- Direct and facilitate live and virtual training intensives at events, including national sales meetings, regional workshops, and specialized clinical labs.
- Implement "Train-the-Trainer" certifications to ensure every field member can effectively translate Osteal’s value proposition to clinical staff.
- Provide real-time coaching and feedback to field personnel on their presentation skills, clinical acumen, and in-case etiquette.
Clinical Case Advocacy & Support
- Equip the field team with the skills necessary to maximize positive customer and patient experience through proactive case preparation and intra-operative support.
- Develop standard operating procedures (SOPs) for field-led hospital staff training (e.g., in-services and training labs).
- Foster a culture of "Clinical Excellence" where the field team is viewed by the hospital as a value-added partner rather than just a vendor.
Requirements
- Bachelor’s Degree: Required (Life Sciences, Communications, or Nursing preferred). Master’s Degree or MBA is a plus.
- Track Record: 10+ years of progressive experience in medical education, training program development, and stakeholder engagement within the healthcare or medical device industry.
- Domain Expertise: Proven experience training teams for high-stakes procedural environments (Operating Room experience is highly preferred).
- Instructional Design: Proficiency in creating scalable adult learning curricula, including e-learning and hands-on simulation.
Preferred Qualifications
- Command Presence: Exceptional public speaking and facilitation skills; able to influence and command the attention of experienced field veterans and clinical leaders.
- Strategic Agility: Ability to pivot training strategy based on market shifts, new product data and company direction.
- Cross-Functional Leadership: Skilled at managing projects across Marketing, Sales, Research & Development, Medical Affairs, and Regulatory departments.
Travel Requirements
Ability to travel up to 40% for training events, field observations, and corporate meetings.
Our Benefits
- 100% of Health Insurance paid by OstealTx for Employee & Dependents
- Dental & Vision Insurance
- Short & Long Term Disability Insurance paid 100% by OstealTx
- 401k (Regular & Roth)
- Holiday Pay & PTO
- Competitive compensation: Base ($180,000 - $200,000) + Bonus + Equity
