Senior Market Conduct Examiner

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Department of Dept of Professional and Financial Regulation (and Boards)

Job Class Code: 0316

Grade: 25 - Professional/Technical

Salary: $54,412.820 - $76,315.20/Annually

Location: Gardiner, ME

Opening Date: July 23, 2026

Closing Date: August 6, 2026

Every day, insurance decisions affect Maine families, businesses, and communities. The Maine Bureau of Insurance (BOI) plays an essential role in ensuring that insurance companies operating in Maine meet their obligations and treat consumers fairly.

BOI seeks an experienced, detail-oriented Senior Market Conduct Examiner to join our Market Conduct Unit. This position offers an opportunity to apply your insurance knowledge, investigative skills, and analytical judgment to complex regulatory work that supports a fair, transparent, and accountable insurance marketplace.

What You Will Do:

• As a team member in the Market Conduct Unit, you will: Investigate complaints regarding insurance companies, brokers, and agents, evaluating business practices and compliance with applicable laws and regulations.
• Perform data analysis of the insurance market in Maine to identify compliance concerns requiring further inquiry.
• Assist in planning market conduct examinations of insurance companies and other licensed entities doing business in Maine to ensure compliance with Maine laws and regulations.
• Perform examination work under the standards established by the National Association of Insurance Commissioners (NAIC).
• Coordinate and participate in research projects, compile data, and prepare reports for legislative committees and other stakeholders.
• Prepare examination and investigative reports that clearly communicate findings, legal considerations, and recommendations.
• Ensure accurate data collection and analysis for a variety of monthly and quarterly reports.

What We Are Looking For:

We are seeking a professional who brings insurance industry experience, strong analytical skills, and the ability to evaluate complex information and communicate findings effectively. The ideal candidate will have:

• Knowledge of insurance industry principles, practices, products, operations, and management.
• Experience with insurance compliance, investigations, audits, examinations, or regulatory review.
• Ability to organize, plan, and execute complex market conduct and other complex examinations.
• Familiarity with Maine's insurance laws and regulations.
• Knowledge of statistical sampling methodology and research methods.
• Clear written and verbal communication skills, including the ability to prepare clear and comprehensive reports.
• Strong interpersonal skills and professionalism when working with colleagues, stakeholders, and regulated entities.
• Ability to travel occasionally within Maine and out-of-state.

Why Join Us?

• Be part of a mission-driven organization serving the public, supporting public confidence, and the fair treatment of Maine insurance consumers on a daily basis.
• Work in a collaborative, supportive team environment committed to regulatory excellence.
• Apply your insurance expertise to issues that affect Maine consumers and communities.
• Contribute to meaningful projects that support transparency and accountability, and protect Maine insurance consumers.
• Conduct your work in a hybrid telework and in-office position.

Minimum Qualifications

• A six (6) year equivalent combination of education, training, and/or experience in insurance or closely related field- OR-
• A Bachelor's Degree in Business/Public Administration, Accounting, or a closely related field and two (2) years of experience in insurance or a related field

Experience examining insurance companies or other regulated entities for compliance with established laws, rules, and regulations is preferred.

Questions regarding this position should be directed to Miranda Rampulla at

(207) 624-8412 or Miranda.H.Rampulla@maine.gov

The Bureau of Insurance is located in Gardiner, Maine.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit- Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage- The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

• Dental Insurance- The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

• Retirement Plan- The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.