Senior Mental Health Intensive Care Coordinator

Relocation assistance and Visa sponsorship available!

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

The Home operates The Cambridge/Somerville Community Service Agency (CSA) which serves youth with Serious Emotional Disturbance (SED) who are enrolled in MassHealth Standard or CommonHealth and meet certain medical criteria. This program is part of the Massachusetts Children's Behavioral Health Initiative (CBHI).

Our primary goal is to help families strengthen their skills and knowledge in order to move towards their envisioned future.

The Senior Intensive Care Coordinator (Sr. ICC) reports to the Program Director and works as part of the Management Team to ensure Individual Care Coordination services are appropriately delivered to MassHealth youth with serious emotional disturbances.

How You Will Be Making A Difference

• Oversees, supports, and delivers as necessary the following functions performed by direct supervisees:
• Performs initial assessments and evaluations of new clients and families. Develops, implements, and monitors Individual Care Plans and Transition Plans.
• Acts as a liaison with collateral agencies and programs; establish and maintain relationships/services that support children and family growth. Act as an advocate for families; educate parents on advocating for themselves and their children
• Identifies and actively assist youth and families to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other necessary services including formal and natural supports and community-based agencies, services, and organizations
• Maintains working relationship with local providers of all services in order to facilitate referrals from these providers, including ESP/Mobile Crisis Intervention providers, to ensure care is properly coordinated
• Continuously communicates with client, collaterals, and providers of supportive services. This may include extensive telephone contact scheduling, and attending case conference meetings. Facilitate communication between and among various providers.
• Administers written assessments, summary reports, documentation, treatment planning, and safety planning to appropriate parties in a timely, well written manner. Submits reports, documentation and billing in a timely manner. Ensures that documentation meets utilization review and quality assurance standards.
• Attends staff meetings. Presents client material; consults with supervisor and team members on challenging and difficult client issues. Participates in regular individual and group supervision. Attends clinical training and safety practice training.
• Documents significant client interactions per MassHealth requirements
• May be required to provide behavioral support
• Provides weekly supervision to direct reports
• Participates in management activities, including but not limited to, weekly management meetings, quality assurance, training and development needs of the program, and secondary on call rotation

Qualifications

• Master's degree in Psychology, Social Work, Mental Health, Counseling, Family Therapy, or a related field
• At least three (3) years of experience in providing outpatient behavioral health services to youth and families. Experience with home-based Wraparound models is preferred
• Must have supervisory experience and experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities
• Must maintain certification in the Massachusetts CANS
• Preferably knowledgeable about communities we serve
• Fluency in a second language such as Spanish, Portugese, or Haitian Creole is preferred but not required
• Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Dental and Vision Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Pay Range Positioning Summary

The pay range listed represents the company's good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate's relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.