Senior Operations Analyst (5234)

The Senior Operations Analyst provides direct support to the Acquisition Operations (AcqOps) Director within the Cargo Helicopters Project Management Office (PMO). This role is central to coordinating communications across the PMO, synchronizing efforts with external stakeholders, and ensuring timely execution of operational and administrative functions. The ideal candidate brings extensive U.S. Army project office experience, strong tasker management expertise (ETMS2 or similar), and the ability to translate strategic direction into actionable operational objectives.

Essential Duties and Responsibilities: 

• Serve as the initial PMO point of contact for all shared products, including briefings, reports, and other deliverables.

• Manage and coordinate the staffing of taskers and deliverables across the organization to support PM, DPM, and AcqOps Director workloads.

• Operate as an expert user of ETMS2 or similar tasking systems to issue, manage, and track U.S. Army and DoD taskers.

• Coordinate with Cargo Helicopters teams to ensure timely analysis, completion, and submission of PM approved responses to RFIs and staffing requests.

• Facilitate horizontal and vertical communication across internal and external stakeholders to ensure alignment and timely execution of tasks.

• Support AcqOps personnel in executing a wide range of office functions, including:

• Event planning and support (town halls, ceremonies, industry engagements)

• Human resource management support

• Property accountability and facilities/space management

• Administrative services, security coordination, and administrative IT support

• Provide recommendations to PMO leadership on streamlining operations, improving processes, and achieving organizational goals.

• Coordinate suspense actions that impact major program segments or the organization.

• Lead special ad hoc initiatives related to organizational structure, mission alignment, workload analysis, resource planning, and transition planning.

• Develop, articulate, and prioritize operational requirements; orchestrate support across the PMO to meet those requirements.

• Identify issues through analysis and propose effective resolutions.

• Translate strategic concepts and vision into operational objectives and executable tasks to support future mission success.

Required Skills and Experience:

• Clearance Required: Secret

• Bachelor's degree with 13 years of relevant experience

• Allowable substitution: High school diploma and 17 years of experience

• Demonstrated experience in:

• U.S. Army operations at the O-6/APEO level

• Tasker management systems (ETMS2 or equivalent)

• Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Teams)

• Strong collaboration, communication, and problem-solving skills

Desired Qualifications: 

• DAU Program Management Level II (or equivalent)
• Familiarity with DoDI 5000 series Acquisition Instructions
• Knowledge of U.S. Army staffing processes and procedures
• Experience supporting Foreign Military Sales (FMS) programs

Application Deadline: 5/4/2026

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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$87,600—$128,000 USD

At SMX, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).