Senior Orthopedic Technician/Durable Medical Equipment Coordinator

Site: Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Responsible for providing specialized support in the diagnosis, treatment, and management of orthopedic conditions under the direction of the orthopedic surgeon. Train other employees, ensuring that patient care is delivered accurately and efficiently. Assists in the application of casts, braces, splints, and other orthopedic devices, and may also assist in surgical procedures. Under the direction and supervision of the site Administrative Manager and Orthopedic Technician Manager, this position is responsible for providing orthopedic services to patients, including casting, splinting and the fitting of durable medical equipment. In addition, this position is responsible for managing all activities associated with a durable medical equipment program including: gathering necessary paperwork to facilitate billing, utilizing a DME software system to manage authorization checks, collecting payments at the time of service as needed and inventory management. This position is primarily located in Foxboro, MA; however, travel to other sites (i.e Boston, Waltham) might be required at times.

Does this position require Patient Care?

Yes

Essential Functions

• Applies knowledge and skills of cast application, traction set-up and maintenance in carrying out designated responsibilities
• Acts as a resource where expertise is requested in orthopedic devices; may train and provide guidance to other orthopedic technicians
• Plans, implements, and monitors appropriate spending and budget for orthopedic supplies and equipment.
• Collaborates with physicians and nurses regarding the impact of practice or cost and utilization of orthopedic equipment and supplies.
• Collaborates with clinical staff on a ongoing basis regarding orthopedic quality improvement activities and orthopedic improvement.
• Identifies critical indicators which will be used to monitor and evaluate quality.
• Prepares and knows the specific uses of all equipment and supplies used for orthopedic procedures.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion- Various Issuers preferred Orthopaedic Technologist Certification [OTC]- National Board for Certification of Orthopaedic Technologists, Inc. preferred

Experience

Minimum of four years experience as an orthopaedic technician

Experience as a Medical Assistant a plus

Knowledge, Skills and Abilities

• Strong knowledge of standard orthopedic procedures and practices.
• Strong knowledge of orthopedic devices and appliances and proper fitting.
• Strong knowledge of medical terminology pertaining to orthopedics use.
• Communicate effectively when instructing patients in the use and care of orthopedic devices and appliances.
• Maintain effective working relationships with practitioners and other health center support staff.
• Be sensitive to and communicate effectively with diverse patients.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs- 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision- Far Constantly (67-100%)
• Vision- Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

20 Patriot Place

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2410 Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.