Senior Product Designer / UX Researcher

Senior Product Designer / UX Researcher

Overview of the Role

As the Senior Product Designer / UX Researcher you will take a leadership role in our design team, driving design strategy, and mentoring junior designers. The ideal candidate will have experience in conducting user research and using data to generate actionable insights. You will ensure that our products deliver exceptional user experiences, connecting design decisions to business outcomes and managing stakeholder relationships effectively.

What you'll do:

• Product Vision & Outcome Ownership:
• Contribute to the development and execution of product strategy, ensuring that UX design aligns with the company's strategic objectives and drives meaningful business outcomes.
• Take ownership of design outcomes, ensuring that products meet both user needs and business goals.
• Team Leadership:
• Mentor and manage junior designers, helping them grow in their roles and deliver high-quality work.
• Foster a collaborative design culture, encouraging the sharing of best practices and continuous improvement.
• Voice of the Customer:
• Lead user research efforts, including usability tests, focus groups, and surveys, to gather deep insights into user behaviour and needs.
• Ensure user feedback is effectively integrated into the design process, guiding design decisions and improving customer satisfaction.
• Advanced Design Systems & Patterns:
• Lead the development and maintenance of the design system, ensuring it supports scalability and consistency across all digital products.
• Apply and innovate on existing design patterns to solve complex UX challenges, ensuring a superior user experience.
• Prototyping & Motion:
• Create advanced prototypes that accurately simulate user interactions, enabling thorough testing and validation of design concepts.
• Incorporate motion design principles to enhance user interactions, making interfaces more intuitive and engaging.
• Stakeholder Management:
• Collaborate closely with product managers, engineers, and senior leadership to ensure design solutions align with business objectives and technical constraints.
• Communicate the rationale behind design decisions clearly and effectively to all stakeholders, driving consensus and support.
• Fluency with Data:
• Utilise quantitative and qualitative data to generate actionable insights that improve UX design and research processes.
• Conducting Research:
• Plan and execute various research methods, including interviews, usability studies, and surveys, to uncover user problems, opportunities, and areas for improvement.
• Conduct user research through methods such as usability tests, focus groups, and surveys to understand user engagement with our products.
• Use insights from user feedback to suggest design improvements that better address customer needs.
• User Experience Design:
• Provide input into design solutions, ensuring they are user-friendly and leverage UX best practices.
• Work closely with the design team to define requirements and contribute to the development of intuitive design solutions.
• Reporting Research Findings:
• Analyse and communicate research results clearly, crafting reports that help teams understand user perspectives.
• Use storytelling techniques to create engaging presentations and reports that effectively convey research insights.

Core Skills & Tools

• Proficiency in design tools (Figma, Sketch, Adobe XD) and prototyping software
• Deep understanding of design systems, patterns, and advanced prototyping techniques
• Strong visual design skills: colour, typography, iconography, and layout
• Proficiency in research methods: interviews, usability studies, and surveys
• Ability to utilise quantitative and qualitative data to generate actionable insights
• Excellent written and verbal communication skills

What you'll Bring:

• 5+ years of experience in product design and research, with a strong portfolio demonstrating expertise in UX/UI design and successful product launches.
• Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field.
• Proven experience in leading design teams and managing stakeholder relationships.
• Deep understanding of design systems, patterns, and advanced prototyping techniques.
• Strong visual design skills with expertise in colour, typography, iconography, and layout.
• Excellent communication skills, both written and verbal, with the ability to present complex research findings in an understandable way.

Personal Attributes:

• Analytical and data-informed mindset;
• Strong problem-solving skills;
• Excellent interpersonal and communication skills;
• Autonomy and resourcefulness;
• Sense of initiative and ownership;
• Attention to detail;
• Flexibility in organising work across concurrent projects;
• Collaborative team player;
• Adaptable to change in a fast-paced environment;
• Results-driven with a focus on measurable user impact;
• Ability to understand complex, multi-faceted challenges and solve them with simple, scalable, and innovative design solutions.

About Flutter CEE

We are Flutter Central & Eastern Europe (CEE).

As a proud member of the Flutter family - a global leader in sports betting and iGaming - we are building one of the Group's most dynamic tech and product hubs in Central and Eastern Europe. We aren't just here to participate. We're here to change the game.

By uniting local powerhouses like MaxBet, Adjarabet.com, and Adjarabet.am, we combine deep regional expertise with the scale and strength of Flutter's global platforms. We're setting a new standard for entertainment, responsibility, and innovation - powered by real customer signals that shape everything we build.

Settling for the status quo isn't in our DNA. We build systems designed to scale.

We're moving faster, thinking bigger, and putting our customers exactly where they belong: at the heart of every decision. We start by listening to our customers and the communities we serve. What we see, hear, and learn become clear signals, and those signals quickly shape product decisions, better experiences, and responsible innovation.

Technology powers our ambition. The Signature System - our operating model - makes our signal-led approach repeatable and scalable across markets. It's how we move fast and grow with confidence.

As part of Flutter, we benefit from the Group's collective advantage - the Flutter Edge. It allows us to identify success in one market, replicate it across brands, and implement proven ideas quickly - with customers always at the forefront.

We're a team of thousands, driven by a challenger mindset and a shared commitment to lead. We are shaping the future of iGaming in Central and Eastern Europe right here, right now, and our technology and product teams are defining what responsible innovation looks like in practice - not just in theory.

We are Flutter Central & Eastern Europe (CEE).

Built on experience. Built to lead.

Local champions. Global infrastructure.

Why choose us

With us people have access to vast opportunities for career growth and self-development. Our employee benefits package goes far beyond offering the minimum: We support our people in becoming their best version at work and beyond - and our benefits reflect that commitment.

These are some of the benefits included in our employee package:

• Generous annual leave
• Hybrid work
• Individual health insurance
• Paid sick leave
• Paid maternity & paternity leave
• Life event reward
• Performance bonuses
• Referral bonuses