Senior Product Designer (Fintech)

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As Senior Product Designer I, you play a key role in elevating the product experience through holistic, system-oriented design. You independently lead design initiatives that span across multiple teams or product surfaces. You leverage your deep understanding of design systems and customer behavior to create impactful experiences that solve real problems. You are a cross-functional partner who thrives in ambiguity, guiding product and engineering partners to arrive at thoughtful solutions rooted in research and strategy. You influence the team through best practices and push the bar on design quality while mentoring others and shaping the team's craft standards.

We are evolving our design workflow to incorporate AI-assisted prototyping, increasingly creating realistic, functional prototypes to accelerate learning and improve decision-making when higher fidelity experiences are needed. You are excited by this opportunity to rethink how design gets done; leveraging AI as a creative and strategic partner.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Lead complex product design efforts that impact multiple teams or product areas
• Conduct deep discovery and usability research to identify product opportunities and guide design direction
• Define and drive design strategy that balances user needs, business goals, and technical feasibility
• Create detailed user flows, prototypes, and high-fidelity visuals across web and mobile platforms
• Use AI tools to rapidly create functional prototypes that simulate real product behavior for testing and alignment
• Collaborate with product managers and engineers to define requirements and deliver high-quality solutions
• Establish and uphold design standards by contributing to and evolving our design system
• Present and communicate design rationale clearly to stakeholders at various levels
• Provide mentorship and guidance to mid-level and junior designers
• Partner cross-functionally to align teams on product vision and execution
• Continuously iterate based on feedback, metrics, and evolving user needs

Qualifications:

• 6+ years of professional experience in product design, preferably in SaaS and/or mobile-first environments
• Bachelor's degree in a related field or equivalent work experience
• Portfolio showcasing strategic thinking, product impact, and strong execution across platforms
• Fluency in Figma and design system tools (i.e. Figma, Zeroheight, Storybook)
• Experience using AI tools or functional prototypes to validate product direction and interaction quality
• Working knowledge of front-end development and platform-specific constraints for web, iOS, and Android
• Solid understanding of accessibility standards and inclusive design practices

What will help you succeed:

• Systems thinking and ability to anticipate how small decisions scale across the product
• Ability to influence without authority and build alignment across functions
• Strong storytelling and presentation skills that bring teams along
• Passion for mentoring and helping others grow in their design careers
• Deep empathy for users and a constant curiosity to uncover their needs
• A bias toward learning through building and comfort experimenting with emerging tools to improve speed and realism in the design process

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $120,000-$142,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.

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