
Senior Product Manager
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Overview
Job Description
- Connect insights to opportunities and maintain a clean, accurate strategic backlog by ensuring every insight is processed, tagged, and linked to the right opportunity
- Use data to influence decisions, validate assumptions, and shape product strategy
- Maintain Airfocus as a single, discoverable product source of truth
- Transform feedback into actionable insights that strengthen decision-making
- Shape high-quality opportunities and guide squads toward delivering meaningful outcomes
- Stay deeply connected to the needs, struggles, and motivations of clients and partners by participating in client interviews
- Create alignment, remove blockers, and keep your squads moving forward confidently by ensuring every teammate knows what’s most important, why it matters, and what’s happening next
- Ensure the product team stays close to clients by sourcing testimonials and discovery conversations
- Track plan expansion and upgrade metrics, understanding what drives increases or declines – and guide clients toward the right plan through behavioral signals and value realization
- Provide the storytelling, context, and clarity needed for company-wide launch success
- Drive clear, timely, transparent communication during product incidents
- Champion clarity and belief in the product’s direction and evolution
- 6+ years of experience in Product Management at a SaaS company
- Experience in franchising and/or HR tech is a huge plus!
- Experience leading continuous discovery: interviewing customers, running assumption tests, validating problems, and shaping opportunities
- Strong collaboration skills with engineering, design, and go-to-market teams – you know how to create alignment
- Excellent communication and storytelling skills
- A mindset of continuous learning and experimentation – you iterate and embrace feedback!
- You’re comfortable working in complex domains – ambiguity, competing priorities, and imperfect information don’t slow you down
- Ability to manage multiple streams of work with clarity and calmness, even when the stakes are high
- People like working and partnering with you. And you help create an environment where collaboration feels easy and people can do their best work.
- Work from home (we're fully remote)
- Employer Paid Health Insurance
- Life Insurance
- Unlimited PTO (with minimums!)
- One week of paid PTO (pre-start date)
- Home Office Stipend
- 401(k) Company Match
- Pet Insurance
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, (including family medical history), political affiliation, military service, or any other characteristic protected by law. To request a reasonable accommodation, applicants should communicate a request when contacted for an interview. All requests should be sent to accommodations@careerplug.com.
Who We Are
CareerPlug’s purpose is to empower people to reach their potential. We do that in part by making it easier for our clients to hire and develop the right people. Our proven process allows us to work with over 60,000+ growing small businesses. Our hiring software is designed with user experience in mind: from candidates to hiring managers to business leaders.
Core Values
Be Kind
We care deeply about one another, our clients, and the world around us.
Speak Up, Step Up
We have a voice and we use it to make an impact.
Keep Growing
We embody the growth mindset.
Work Together, Win Together
We team up to achieve goals and celebrate accomplishments.
Remote First
CareerPlug is 100% remote for any US-based employee! We know the heart of our business is wherever our employees work — from our space in Austin to a home office on Lake Michigan, to an outfitted van exploring the American West (true story!).
Of course, we also crave face-to-face connection! We offer employees the opportunity to gather in-person a few times per year, with full travel expenses paid. Check out the highlight video from our CareerPlug Summit in Boulder, Colorado in July 2024.
Read our full Remote First Vision
Our Beliefs
“My humanity is bound up in yours, for we can only be human together.”
—Desmond Tutu
CareerPlug is proud to be an equal opportunity employer committed to fostering a diverse team. Our leadership takes responsibility for creating a safe and welcoming environment built on inclusion and respect for all.
Read our full DEI Statement
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
