Senior Product Manager, Payments

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

As a Senior Product Manager for Payments, you'll own the vision, strategy, and execution of CLEAR's payment capabilities across our product suite. You will enable secure, seamless, and scalable transactions that power our members' experiences and our business growth. Your work will sit at the center of how CLEAR builds trust, reduces friction, and expands the value we deliver to members and partners.

What you'll do:

• Define and own the product strategy and roadmap for CLEAR's payments platform spanning payment acceptance, billing, refunds, risk & fraud mitigation, reconciliation, compliance, and platform reliability.
• Lead the development and enhancement of core payment systems in partnership with Engineering, Finance, Security, and Operations to ensure accuracy, robustness, and seamless user experiences.
• Design and deliver scalable, compliant payment flows that support CLEAR's consumer subscriptions, partner programs, and new business lines.
• Improve payment success rates, reduce risk, and optimize costs through experimentation, vendor selection, routing logic, and friction-reducing UX.
• Translate regulatory, compliance, and tax requirements (e.g., PCI, PSD2/SCA, chargeback rules) into product features and platform safeguards.
• Define and evolve reporting and reconciliation capabilities to ensure financial accuracy, reduce operational burden, and enable real-time visibility into payment health.
• Partner cross-functionally with Engineering, Finance, Risk, Customer Experience, GTM, and Legal to deliver high-quality, compliant, and resilient payment solutions.
• Establish clear KPIs and success metrics such as authorization rate, fraud rate, cost of payments, and payment-related NPS and use them to inform prioritization, iteration, and impact storytelling.
• Develop a framework for scaling payment operations, ensuring tools, dashboards, and workflows exist for finance, customer experience, and risk teams to operate efficiently.
• Develop a holistic view of the payment funnel-from attempted payment through settlement-and use cohort analysis, A/B testing, and segmentation to drive improvements.

What you're great at:

• 6+ years of product management experience, ideally owning payments, fintech, transaction systems, or high-integrity platform components.
• Demonstrated experience evaluating and integrating with multiple PSPs, fraud vendors, billing systems, tax engines, and accounting tools.
• Proven ability to optimize payment routing using data-driven logic across processors, regions, and payment types.
• Deep understanding of payment processing, authorization flows, payment gateways, subscription billing, risk/fraud concepts, and reconciliation.
• Experience delivering user-facing and partner-facing features tied to revenue, trust, or financial accuracy.
• Skilled at partnering with Engineering, Finance, Risk, Security, and Operations to ship reliable, compliant, and scalable payment capabilities.
• Comfortable navigating complex regulatory environments and translating compliance into intuitive user experiences and platform-level controls.
• Strong cross-functional leadership and ability to drive progress through ambiguity from vision to detailed execution.
• Ability to think beyond the immediate roadmap and articulate a multi-year payments vision aligned with CLEAR's broader platform strategy.
• Excellent communication skills, able to explain technical or regulatory payment concepts to both technical and non-technical stakeholders.
• Customer-obsessed with a passion for reducing friction, improving trust, and driving business value through payments excellence.

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you're at your best, we're at our best. You'll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $170,000 - $215,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR's salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR's total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

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