Senior Product Manager

LifeMDNew York, NY

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Overview

Schedule

Full-time

Career level

Director

Remote

Hybrid remote

Benefits

Career Development

Job Description

About us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company - with offices in New York City; Greenville, SC; and Huntington Beach, CA - is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the role

LifeMD is seeking a highly strategic and execution-oriented Senior Product Manager - Healthcare Platforms & Digital Experience to lead the evolution of our AI-enabled patient and customer experiences across our digital healthcare platform. This role will focus on delivering innovative, data-driven healthcare experiences that improve patient engagement, operational efficiency, retention, and long-term platform scalability. The ideal candidate combines strong product leadership, healthcare domain knowledge, customer empathy, and technical fluency across AI, analytics, and modern digital platforms.

What You'll Do:

Own and drive product strategy, roadmap, and execution for key patient- facing healthcare experiences
Lead AI-enabled product initiatives including personalization, intelligent workflows, automation, recommendation systems, and operational efficiency tools
Partner closely with Engineering, Data Science, Clinical Operations, Marketing, Compliance, and Design teams to deliver scalable healthcare solutions
Define and monitor KPIs focused on patient engagement, conversion, retention, satisfaction, operational performance, and lifetime value
Translate healthcare, customer, and business requirements into actionable product capabilities and prioritized roadmaps
Leverage data analytics and experimentation frameworks to optimize patient journeys and improve healthcare outcomes
Ensure products align with healthcare compliance, privacy, governance, and operational standards
Drive agile product delivery processes and cross-functional collaboration

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FAQs About Senior Product Manager Jobs at LifeMD

What is the work location for this position at LifeMD?

This job at LifeMD is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at LifeMD?

Employer has not shared pay details for this role.

What employment applies to this position at LifeMD?

LifeMD lists this role as a Full-time position.

What experience level is required for this role at LifeMD?

LifeMD is looking for a candidate with "Director" experience level.

What benefits are offered by LifeMD for this role?

LifeMD offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at LifeMD?

You can apply for this role at LifeMD either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.