Senior Product Manager

SugarAIDenver, CO

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Overview

Schedule

Full-time

Career level

Director

Remote

Hybrid remote

Benefits

Health Insurance

Family/Dependent Health

Parental and Family Leave

Job Description

About SugarAI

SugarAI is redefining CRM for the age of AI.We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.

We’re looking for a highly skilled Senior Product Manager to define, build, and enhance key capabilities across our product portfolio. In this role, you will help shape modern selling experiences by improving CRM workflows, applying AI to increase seller productivity, and delivering insights that help managers monitor pipeline health, improve forecast accuracy, and act on risks and opportunities. You will work across desktop and mobile experiences to create intuitive, intelligent products that drive user adoption and business impact.

You’ll partner closely with Engineering, UX, Architecture, and Go‑To‑Market teams to deliver high‑impact features that support customer needs and drive product adoption.

This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.

*We are not able to offer Visa sponsorship at this time*

Impact You Will Make in the Role:

Design for Real-World Selling Workflows: Build intuitive CRM experiences that help sellers efficiently manage accounts, opportunities, and activities across desktop and mobile, with a strong understanding of how users actually work day to day.
Apply AI to Improve Productivity: Identify opportunities to surface the right signals, recommend next-best actions, and create conversational experiences that help sellers and managers prepare, decide, and act more effectively.
Enable Better Team Performance: Deliver manager-facing capabilities that provide visibility into pipeline health, improve forecast accuracy, and highlight the risks and opportunities that need attention.
Drive Cross-Functional Product Execution: Partner across Engineering, UX, Architecture, and Go-To-Market teams to translate customer needs, product signals, and business priorities into clear strategy, requirements, and measurable outcomes.

What You Will Bring:

5+ years of product management experience, building and delivering commercial, customer‑facing software products
Proven success shipping enterprise SaaS products, ideally within CRM, CX, or adjacent domains

Strong understanding of user workflows, system design, and data‑driven product development

Excellent communication, stakeholder management, and product storytelling skills

Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field; MBA a plus

Expected salary range, depending on experience.

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

· Excellent healthcare package for you and your family

· Savings and Investment – 401(k) match

· Unlimited Paid Time Off

· Paid Parental Leave

· Online Legal Services (Rocket Lawyer)

· Financial Planning Services (Origin)

· Discounted Pet Insurance (Embrace Pet Insurance)

· Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public

· Health and Wellness Reimbursement Program

· Travel Discounts

· Educational Resources - Career & Personal Development Program

· Employee Referral Bonus Program

· We are a merit-based company - many opportunities to learn, excel and grow your career!

If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

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FAQs About Senior Product Manager Jobs at SugarAI

What is the work location for this position at SugarAI?

This job at SugarAI is located in Denver, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at SugarAI?

Employer has not shared pay details for this role.

What employment applies to this position at SugarAI?

SugarAI lists this role as a Full-time position.

What experience level is required for this role at SugarAI?

SugarAI is looking for a candidate with "Director" experience level.

What benefits are offered by SugarAI for this role?

SugarAI offers following benefits: Health Insurance, Family/Dependent Health, Parental and Family Leave, Flexible/Unlimited PTO, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at SugarAI?

You can apply for this role at SugarAI either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.