Senior Product Pricing Manager, CX
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Overview
Job Description
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
Pricing Strategy Manager
About the Role
NiCE is seeking a highly strategic and commercially driven Pricing Strategy Manager to shape the evolution of our global pricing and monetization strategy, with a strong focus on AI-led offerings and next-generation SaaS business models.
As AI and consumption-based economics redefine enterprise software, pricing has become a core strategic lever. This role will help define how we package, position, and monetize AI capabilities, subscription models, and usage-based services - ensuring alignment with market trends, competitive dynamics, and long-term growth objectives.
This is a high-impact, executive-facing role focused on defining direction.
What You Will Lead
Strategic Pricing & Monetization
- Define global pricing and packaging strategy across the NiCE CXone portfolio
- Architect monetization pricing models for AI capabilities
- Develop scalable frameworks for subscription, hybrid, and value-based pricing
Market & Competitive Strategy
- Benchmark pricing, packaging, and monetization models across global competitors
- Identify strategic differentiation opportunities
- Translate customer and market insights into pricing strategy recommendations
Executive Partnership & Influence
- Partner with global executive stakeholders across Product, Sales, Finance, and Strategy
- Present pricing direction, scenarios, and trade-offs to senior leadership
- Lead strategic discussions on AI monetization, growth acceleration, and commercial positioning
- Provide data-driven recommendations that shape long-term commercial decisions
Financial & Strategic Modeling
- Build advanced revenue and margin simulations to assess pricing scenarios
- Evaluate growth vs. margin trade-offs
- Analyze elasticity, segmentation, and long-term revenue impact
What We're Looking For
- 6-10+ years of experience in Pricing Strategy, Monetization Strategy, Corporate Strategy, or top-tier consulting
- Experience in SaaS / enterprise software; AI monetization or usage-based pricing experience strongly preferred
- Proven experience defining pricing strategy at a global level
- Strong analytical and financial modeling capabilities
- Experience presenting strategic recommendations to executive leadership
- Deep commercial intuition and structured problem-solving skills.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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