Senior Public Relations Manager

PayJoySan Francisco, CA

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Disability Insurance

Life Insurance

Job Description

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Senior Public Relations Manager is responsible to lead the global public relations and communications strategy to strengthen the company’s reputation and visibility across key markets building strong media relationships managing regional agencies and developing impactful storytelling that highlights PayJoy’s mission innovation and social impact while ensuring consistent messaging and effective reputation management worldwide.

Key responsibilities

Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy’s mission and business momentum across key markets.
Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.
Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy’s innovation and impact.
Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.
Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy’s narrative and results.
Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.
Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.
Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.

Qualifications

Bachelor's degree or studying in a field related to Social Marketing.
7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).
Proven track record of building positive media coverage in global and regional markets.
Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).
Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.
Experience working cross-functionally with senior leaders and external partners.
Strong understanding of the intersection of technology, financial inclusion, and emerging markets.

Benefits

100% Company-funded health insurance for employee and immediate family
Company-funded employee life and disability insurance
$2,000 annual Co-working Travel perk
$2,000 annual Professional Development perk
$340 Monthly Commuter benefit
401k contribution of 3% of salary (up to IRS limits)
Headphone benefit, home office equipment allowance and wellness perks
Catered lunches
20 paid vacation days, unlimited sick leave

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

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FAQs About Senior Public Relations Manager Jobs at PayJoy

What is the work location for this position at PayJoy?

This job at PayJoy is located in San Francisco, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at PayJoy?

Employer has not shared pay details for this role.

What employment applies to this position at PayJoy?

PayJoy lists this role as a Full-time position.

What experience level is required for this role at PayJoy?

PayJoy is looking for a candidate with "Director" experience level.

What benefits are offered by PayJoy for this role?

PayJoy offers following benefits: Health Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, Health & Wellness Programs, and Home Office Reimbursement/Stipend for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at PayJoy?

You can apply for this role at PayJoy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.