Senior Salesforce Administrator - CPQ & Billing

We are looking for a Salesforce Administrator (Quote-to-Cash) who will be responsible for the evaluation, design, development, and testing of new and existing features and processes. You will understand business requirements and will use best-practice methodologies to translate these into technical solutions. You will collaborate with cross-functional teams to optimize pricing strategies, streamline quote generation processes, and ensure seamless integration with other Salesforce modules.

What you'll do

• Partner with business stakeholders to gather and translate requirements related to quoting, order processing, products, pricing, and contract management.

• Design and configure Salesforce CPQ and Billing solutions, including product setup, pricing strategies, discounting rules, and quote templates.

• Collaborate with IT teams to develop and maintain Salesforce flows, custom objects, validation rules, Apex, and integrations (including AvaTax).

• Identify process improvements and recommend scalable solutions aligned with Salesforce best practices and architecture.

• Troubleshoot complex CPQ and Billing issues and manage enhancement requests within the Salesforce platform.

• Lead or contribute to CPQ and Billing projects, ensuring proper testing, documentation, and smooth deployment.

• Work closely with cross-functional teams and provide technical guidance to ensure successful implementation and adoption of Salesforce solutions.

What you'll likely to bring

• Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience

• 5+ years of Salesforce administration experience, with strong focus on Salesforce CPQ and/or Salesforce Billing

• Hands-on experience with CPQ & Billing, including product configuration, pricing, quoting, contracts, amendments, and order management

• Strong understanding of Salesforce architecture, data model, security model, and best practices

• Experience working in complex, enterprise-scale Salesforce environments

• Excellent analytical, problem-solving, and communication skills; ability to collaborate with cross-functional teams

• Salesforce certifications (Admin, CPQ Specialist, Billing Consultant, Platform Developer) and experience with Apex / Lightning / Conga are a plus

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About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Recruiter:

Alena Jelinkova