Senior Salesforce AI Architect
TechWishSan Jose, CA
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Overview
Remote
On-site
Job Description
Role Overview We are seeking a Senior Salesforce AI Architect to drive scalable AI adoption and business transformation across the Salesforce ecosystem. The role focuses on delivering AI-enabled business outcomes while defining enterprise architecture standards, governance, and integration patterns aligned with broader AI strategy. Key Responsibilities " Partner with GCP AI and enterprise architecture teams on AI strategy and roadmap. " Align Salesforce AI capabilities with enterprise AI initiatives and evaluate build-vs-buy decisions. " Deliver AI use cases across Sales, Service, Marketing, and Experience Clouds. " Architect solutions using Salesforce Einstein, Agentforce, Einstein Copilot, Data Cloud, Flow Automation, and MuleSoft. " Design reusable AI frameworks for CRM workflows, automation, copilots, and customer engagement. " Integrate Salesforce securely with enterprise AI services, APIs, and platforms. " Define responsible AI governance, security, privacy, and compliance practices. " Enable engineering teams with standards, templates, and operational best practices. Required Qualifications " 8+ years of Salesforce architecture and platform engineering experience. " Deep expertise in Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, MuleSoft, and Salesforce platform architecture. " Hands-on experience with Salesforce Einstein, Agentforce, Einstein Copilot, and Data Cloud. " Experience designing enterprise CRM solutions and AI/GenAI adoption strategies. " Strong stakeholder management and executive communication skills. Preferred Qualifications " Salesforce Certified Technical Architect (CTA) preferred. " Experience integrating with GCP Vertex AI, OpenAI, or Azure OpenAI. " Familiarity with AI orchestration, RAG, copilots, and conversational AI. " Experience leading enterprise AI transformation initiatives and cross-platform collaboration.
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