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Senior Salesforce CRM Manager CRM Strategy, Data Governance, Data Integrity & Marketing Automation

Macpower Digital Assets Edge Private LimitedBuffalo, NY

$160,000 - $200,000 / year

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Overview

Remote
On-site
Compensation
$160,000-$200,000/year

Job Description

About the Role: We are looking for a Senior CRM Manager to take ownership of our Customer Relationship Management (CRM) and Email Marketing Systems (EMS). This role focuses on optimising data quality, enhancing system functionality, and driving business development initiatives through effective CRM strategies. Key Responsibilities
  • Manage and oversee the CRM and EMS platforms, ensuring seamless functionality and data accuracy.
  • Design and implement efficient reporting systems to support business growth and strategic decisions.
  • Oversee email campaigns, maintain templates, and manage automated communications.
  • Work closely with business development teams to execute outreach strategies, events, and marketing initiatives.
  • Improve data integrity and enrichment processes to maximise engagement and visibility.
  • Monitor and address email deliverability issues, ensuring strong domain authority and reduced bounce rates.
  • Provide training to internal teams and external partners on CRM best practices and system usage.
  • Collaborate with IT and external vendors to enhance CRM integrations and drive system improvements.
  • Maintain technical configurations to optimise performance and resolve system-related issues.
  • Lead initiatives related to data governance, security, and compliance.
  • Plan strategic mailing schedules and implement audience segmentation to refine marketing efforts.
  • Support business development and digital marketing strategies with CRM-driven insights and automation.
Technical and Functional Skills
  • Expertise in CRM platforms, such as Salesforce, Intapp DealCloud, and EMS tools like Pardot, Vuture, Dispatch.
  • Strong background in data hygiene, automation workflows, and campaign management.
  • Advanced proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
  • Familiarity with HTML and digital communication tools.
  • Ability to manage complex projects, coordinate with multiple stakeholders, and maintain organisation.
  • Understanding of marketing technology and business development methodologies.
Basic Qualifications:
  • Bachelor's degree in a related field.
  • At least 10 years of CRM administration and data management experience.
  • Extensive background in eMarketing platforms, digital engagement strategies, data hygiene, enrichment tools, and marketing automation.

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FAQs About This Job

What is the work location for this position at Macpower Digital Assets Edge Private Limited?
This job at Macpower Digital Assets Edge Private Limited is located in Buffalo, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Macpower Digital Assets Edge Private Limited?
Candidates can expect a pay range of $160,000 and $200,000 per year.
What employment applies to this position at Macpower Digital Assets Edge Private Limited?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Macpower Digital Assets Edge Private Limited?
You can apply for this role at Macpower Digital Assets Edge Private Limited either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.