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Senior Salesforce Developer

eTeam Inc.Santa Fe, NM

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Overview

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Job Description

Role: Senior Client Developer Duration: 1 Year Location: Santa Fe, NM 87501 JD: Service Cloud, Experience Cloud, OmniStudio & Copado We are seeking a Senior Client Developer with strong hands-on experience designing, developing, and implementing scalable Client solutions, with a focus on Service Cloud, Custom application development, Experience Cloud, OmniStudio, and Copado-based deployments.Key responsibilities" Design and implement solutions using Client Service Cloud, including: o Case management o Service processes and automation o Knowledge management o Queues, assignment rules, and escalation rules o Omni-Channel and service workflows " Develop custom Client functionality using: o Apex o Lightning Web Components (LWC) o SOQL and SOSL o Client Flow o Client APIs and integration technologies" Implement and customize Client Experience Cloud sites for customers, partners, or other external users." Develop rich, responsive, and user-friendly customer-facing experiences using LWC, OmniStudio, and modern UI development practices." Use OmniStudio capabilities such as FlexCards, OmniScripts, Integration Procedures, and DataRaptors to build efficient and scalable digital experiences. " Integrate Client with Amazon Connect where applicable to support omnichannel customer service, agent workflows, call handling, and customer interaction tracking." Use Copado to support source control, version management, deployment automation, and release coordination." Configure Experience Cloud navigation, branding, authentication, user access, permissions, and external-user experiences." Integrate Experience Cloud sites with Service Cloud to support customer self-service, case creation, case tracking, knowledge access, and customer communications." Translate business and technical requirements into secure, scalable, and maintainable Client solutions." Participate in architecture discussions, technical design, code reviews, testing, deployment, and production support." Troubleshoot complex issues and optimize application performance, security, and usability. " Collaborate with business stakeholders, solution architects, QA teams, and other developers in an Agile delivery environment.Required qualifications" Proven experience as a Senior Client Developer delivering enterprise Client implementations." Strong hands-on expertise with Client Service Cloud." Strong development experience with Apex, LWC, SOQL/SOSL, Client Flow, OmniStudio, Client APIs, and Copado." Demonstrated experience implementing Client Experience Cloud sites." Experience developing rich and responsive user interfaces for customer-facing experiences." Strong understanding of Client security, including: o Profiles and permission sets o Roles and sharing rules o External-user access o Experience Cloud sharing and visibility" Experience with Client integrations and external system connectivity." Experience with Client development and deployment tools, version control, testing, and release management." Ability to work independently, provide technical leadership, and mentor other developers." Strong analytical, communication, and stakeholder-management skills.Preferred qualifications" Client Platform Developer I and II certifications." Client Service Cloud Consultant certification." Client Experience Cloud Consultant certification." Experience with OmniStudio implementation in enterprise environments." Experience with Amazon Connect, CTI integrations, and contact center modernization." Experience with Copado for enterprise deployment automation and release management." Experience with customer self-service, knowledge bases, case deflection, and authenticated customer experiences." Experience with enterprise integration patterns and middleware platforms." Familiarity with Agile delivery, DevOps practices, automated testing, and CI/CD.

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FAQs About Senior Salesforce Developer Jobs at eTeam Inc.

What is the work location for this position at eTeam Inc.?
This job at eTeam Inc. is located in Santa Fe, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at eTeam Inc.?
Candidates can expect pay range between $400–$456 for this role.
What employment applies to this position at eTeam Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at eTeam Inc.?
You can apply for this role at eTeam Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.