Senior Software Engineer, Foundations

Qualified has been acquired by Salesforce! View the press release here.

About Salesforce

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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview

Join our Foundations team at Qualified as a Senior Software Engineer and play a pivotal role in developing the infrastructure and critical systems that form the backbone of our operations. Our team is responsible for accelerating the delivery of value to our customers by building highly scalable cloud infrastructure, robust CI/CD pipelines, advanced monitoring and observability, and top-tier engineering tools. Your goal will be to increase deployment velocity and confidence, raise our quality bar, and ensure our systems are capable of supporting complex, real-time interactions with our customers.

This is a technical role with high impact where you will work on high-value technologies at the intersection of distributed systems, orchestration, and public cloud platforms. You will drive the evolution of our engineering practices, refine our architecture, and establish best practices across the organization. Beyond code, you will collaborate with cross-functional partners to design, build, test, and own the infrastructure that empowers our product engineering teams. Earning customer trust is paramount; therefore, you will focus heavily on reliability, scalability, observability, and maintainability to deliver business-critical solutions that directly contribute to our customers' success.

What You'll Do

• Architect & Build: Lead the design and implementation of secure, fault-tolerant, and highly available cloud infrastructure on public cloud services.

• System Optimization: Continuously improve system performance, identify bottlenecks, and deploy optimizations for smooth operation at scale for highly-trafficked services.

• CI/CD Evolution: Lead the evolution of our Continuous Integration and Deployment pipelines in a multi-service environment, reducing complexity and increasing resilience.

• Infrastructure Management: Plan and execute timely infrastructure upgrades and changes using infrastructure-as-code to enable faster execution, improved scale, and increased cost efficiency.

• Observability: Leverage tools like DataDog, Sentry, and others to monitor system infrastructure, configure alerts for anomalies, and proactively ensure system health.

• Documentation & Standards: Define, promote, and maintain runbooks, operating procedures, and system architecture diagrams. Uphold high standards of quality through rigorous testing and code reviews.

• Mentorship: Act as a force multiplier by providing technical guidance, mentoring other engineers, and fostering a culture of engineering excellence.

• Agility: Embrace a culture of flexibility and efficiency, moving fast to capture opportunities while wearing multiple hats in a startup environment

What We're Looking For

• Experience: 5+ years of experience in professional software development with a strong emphasis on backend systems, cloud platforms, and infrastructure.

• Languages: Proficiency in programming languages such as Go, Python, Typescript, or Ruby.

• Cloud & Infrastructure: Deep experience architecting secure solutions on cloud-based infrastructure (e.g., AWS, Google Cloud, or Azure).

• Infrastructure as Code (IaC): Proven experience in automated provisioning using tools like Terraform, CDK, CloudFormation, or Pulumi.

• Containerization: Experience with automated deployments using container orchestration technologies such as Kubernetes, AWS ECS, or Docker.

• Observability Tools: Strong hands-on experience with monitoring and logging tools such as DataDog, Prometheus, Grafana, or ELK.

• Database Expertise: Familiarity with SQL, RDBMS (PostgreSQL preferred), and data warehousing solutions (e.g., ClickHouse)

• AI-Assisted Development: Proficiency in AI-assisted software development (e.g., Claude, Cursor, etc.); you are capable of leveraging these tools to significantly accelerate your output from day one.

• Education: B.S. or Master’s degree in Computer Science, or equivalent work experience.

Why Join Qualified

• Foundational Impact: You'll be a key member of our product team, helping to shape the future of our platform by integrating cutting-edge AI technologies.

• High-Growth Environment: Join us at a pivotal stage where you can establish best practices that will scale with our rapid growth and expansion.

• Cutting-Edge AI: Work on unique challenges related to AI-driven products and help define the future of B2B applications.

• Close Leadership Collaboration: Partner with leadership to ensure AI is integrated into our strategic decision-making.

• Career Growth: Lead and grow as a key member of the product team with opportunities to build and manage a team as the company expands.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.