Senior Solutions Engineer

Kong HQFrance, ID

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

Are you ready to unlock intelligence?

If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.

What You'll Do:

Support field sales in helping customers understand the value of the Kong API Management platform
Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
Support PoCs throughout the entire evaluation process
Ensure 100% customer satisfaction across assigned set of accounts
Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
Create technical documentation for DevOps, implementations, and services engagements
Any additional tasks required by manager

What You'll Bring:

7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.
We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.
Solid understanding of cloud computing trends and open source business models.
You are a strong listener and communicator.
You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus points:

Experience with Docker.
Fluent working on Linux OSes.
Familiarity with CD/CI pipeline.
Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.

#LI-TR1

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500 and AI-native startups alike, Kong's unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud. For more information, visit www.konghq.com.

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FAQs About Senior Solutions Engineer Jobs at Kong HQ

What is the work location for this position at Kong HQ?

This job at Kong HQ is located in France, ID, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Kong HQ?

Employer has not shared pay details for this role.

What employment applies to this position at Kong HQ?

Kong HQ lists this role as a Full-time position.

What experience level is required for this role at Kong HQ?

Kong HQ is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Kong HQ?

You can apply for this role at Kong HQ either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.