Senior Specialist, Solutions Engineering

Company Description

We’re Checkout.com - you might not know our name, but we’re behind many of the digital experiences people use every day.When you book a holiday, order food, renew a subscription or check out online with brands like Spotify, Klarna, Uber Eats, TikTok, Sony, or eBay, there’s a good chance our technology powers the payment behind the scenes.At Checkout.com, we’re building where the world checks out - enabling over ten billion transactions every year for more than one billion shoppers globally. Our platform helps the world’s most ambitious businesses deliver seamless digital experiences at scale.We’re also building a company designed for people who want to do career-defining work. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and a focus on impact.With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech and we’re just getting started.

Job Description

We are seeking a talented and driven Sr Specialist, Solutions Engineering to join our growing North America team. This is a client-facing role where you will act as a key technical expert for our enterprise merchants. You will be the technical bridge between our powerful payments platform and our clients' business needs, playing an important role in supporting revenue growth and ensuring merchant success from pre-sale through to go-live and beyond.

What You'll Be Doing

• Support technical pre-sales discussions, delivering compelling product demonstrations and platform presentations to prospective enterprise merchants.

• Partner with senior team members to design and document payment solutions tailored to the unique business requirements and technical landscapes of our clients.

• Act as a trusted technical advisor for our enterprise accounts, partnering closely with the Sales team to support new revenue opportunities.

• Guide merchants through the technical integration lifecycle, from initial solution design to a successful go-live, ensuring a smooth and efficient implementation experience.

• Serve as a voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to help solve technical challenges and provide feedback to the product roadmap.

• Develop deep subject matter expertise on the Checkout.com platform and the broader payments ecosystem.

Qualifications

• 2+ years of experience in the payments industry.

• Hands on experience in a technical, client-facing role.

• Strong client-facing and communication skills, with a proven ability to build trust and rapport with technical and non-technical stakeholders.

• Solid understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman.

• A natural problem-solver with strong analytical and debugging skills.

• The ability to distill complex technical concepts and communicate them effectively to a business audience.

• Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment and effectively manage shifting priorities.

• A strong technical acumen, ideally supported by a degree in Computer Science, Engineering, or a related field.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit ourCareers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram