landing_page-logo
Sign Up
The Bank of New York Mellon logo

Senior Specialist, Infrastructure Solution Engineer

The Bank of New York MellonLake Mary, FL
Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Family/Dependent Health
Paid Vacation

Job Description

JobID: 80537

Category: Infrastructure Solution Engineering

JobSchedule: Full time

Posted Date: 2026-08-24T09:40:46+00:00

JobShift: Day

Base Salary Min: 59000

Senior Specialist, Infrastructure Solution Engineer

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Senior Specialist, Infrastructure Solution Engineer to join our team. This role is located in Lake Mary, Florida.

In this role, you'll make an impact in the following ways:

  • Perform advanced troubleshooting of ServiceNow issues across IT Service Management, IT Business Management, Security Operations, Integrated Risk Management, Human Resources, Workplace Service Delivery, Custom Applications and Core platform areas
  • Support weekly release cycles & application deployments by support staff
  • Be a participant in 24x7 rotation schedules ensuring adequate coverage during all shifts
  • Meet team SLAs for INC, Request mgmt, etc. & support automation and continuous service improvement efforts

To be successful in this role, we're seeking the following:

  • CSA (Certified System Admin) ServiceNow certification
  • Extensive (4+ yrs) technical & support knowledge of the ServiceNow Platform including:
  • − ServiceNow APIs
  • − MID Server
  • − Basic to Advanced Scripting (Javascript)
  • − ServiceNow Performance Tuning
  • Knowledge of Release Management including update sets, fix scripts, plug-in installations and maintenance
  • Excellent communication skills & the ability to develop clear written materials in support of objectives
  • Team player with the ability to lead discussions and initiatives with minimal oversight
  • US Citizen
  • CAD (Certified Application Developer) for ServiceNow
  • ServiceNow Integrated Risk Management and / or Security Operations certifications
  • Knowledge of xMatters notification platform a plus
  • Vendor management skills
  • Previous experience of application(s) supporting 20K+ populations
  • Good understanding of ITIL processes (ITIL v3 or v4 knowledge)
  • Understanding of an Agile Software Delivery Lifecycle Process

At BNY, our culture speaks for itself, check out the latest BNY news at:

Preferred Qualifications:

BNY Newsroom

BNY LinkedIn

Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Senior Specialist, Infrastructure Solution Engineer Jobs at The Bank of New York Mellon

What is the work location for this position at The Bank of New York Mellon?
This job at The Bank of New York Mellon is located in Lake Mary, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Bank of New York Mellon?
Employer has not shared pay details for this role.
What employment applies to this position at The Bank of New York Mellon?
The Bank of New York Mellon lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at The Bank of New York Mellon?
The Bank of New York Mellon is looking for a candidate with "Senior-level" experience level.
What benefits are offered by The Bank of New York Mellon for this role?
The Bank of New York Mellon offers following benefits: Health Insurance, Family/Dependent Health, Paid Vacation, Parental and Family Leave, Paid Community Service Time, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The Bank of New York Mellon?
You can apply for this role at The Bank of New York Mellon either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.