Senior/Staff Technical Program Manager - Live Service Operations
ZooxFoster City, CA
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Overview
Schedule
Full-time
Education
Engineering (PE)
Career level
Director
Remote
On-site
Benefits
Health Insurance
Disability Insurance
Life Insurance
Job Description
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi.
In this role, you will:
- Partner with a wide range of department managers to translate the top-down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables
- Influence key decisions working cross-functionally across engineering, manufacturing, product, operations, and strategy to reach the right outcomes
- Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments
- Define and develop new KPIs and other methods to measure performance that best translate progress toward goals
- Ensure the program goals are aligned with business objectives; build and sustain momentum among cross-functional TPMs and workstreams towards delivering on time and on target
- Maintain a strong technical understanding of our vehicle platforms, software lifecycle, safety clearance process, and live robotaxi service operations
- Build deep trust and credibility with technical department managers to steer high-stakes decisions and negotiate trade-offs across competing organizational priorities.
Qualifications:
- BS or MS degree in an engineering discipline or equivalent experience
- 7+ years of experience in engineering, program management, or management consulting with a focus on product launches
- Success in driving complex SW/HW integration processes and optimizations, and leading complex cross-functional programs end to end
- Comfortable leading through ambiguity and enabling teams to perform in this environment
- Proficient in tools or processes required to manage complex projects (i.e., Gantt chart, risk matrix, Smartsheet, Jira, etc.)
- Excellent written, presentation, and verbal communication skills are a must, and the ability to create visualizations of KPIs and program risks
Bonus Qualifications:
- Project Manager Professional certification (PMP) or equivalent
- Experience with autonomous vehicles, robotics, test platforms, simulation, and automotive or aerospace processes is highly desired
- Experience with developing and scaling strategy, processes
- Strong foundational background in Systems Engineering
- Prior experience in the Autonomous Vehicle (AV) or Aerospace/Airline industries
Base Salary Range
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
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FAQs About Senior/Staff Technical Program Manager - Live Service Operations Jobs at Zoox
What is the work location for this position at Zoox?
This job at Zoox is located in Foster City, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Zoox?
Employer has not shared pay details for this role.
What employment applies to this position at Zoox?
Zoox lists this role as a Full-time position.
What experience level is required for this role at Zoox?
Zoox is looking for a candidate with "Director" experience level.
What education level is required for this job?
The education requirement for this position is Engineering (PE). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Zoox for this role?
Zoox offers following benefits: Health Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Zoox?
You can apply for this role at Zoox either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.