Senior Technical Program Manager, Systems and Business Process Review
ZooxHayward, CA
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Overview
Schedule
Full-time
Education
Engineering (PE)
PMP
Career level
Director
Remote
On-site
Benefits
Health Insurance
Disability Insurance
Life Insurance
Job Description
As the TPM (Systems & Business Process Review), you will play a critical role in evaluating and optimizing Manufacturing Business Processes including Production Planning, Manufacturing Execution, Equipment & Asset Management, Manufacturing Quality, Logistics processes and relevant Business Application Systems. This role will serve as a champion of change management, working with cross-functional teams to assess existing workflows, identify business needs at scale, and recommend and lead structured improvements that enhance scalability, cost-effectiveness, and operational excellence.
In this role, you will collaborate closely with stakeholders across all Manufacturing Operations teams, leveraging your experience scaling complex manufacturing environments. This role requires a targeted balance of Lean methodologies and continuous improvement alongside expertise in SAP/ERP systems to ensure process optimizations are seamlessly integrated into our Business Application Systems.
In this role, you will
- Lead Business Process Reviews across Manufacturing Operations, analyzing end-to-end workflows and identifying opportunities for standardization, simplification, optimization, and scalability.
- Partner with business stakeholders to define future-state processes, operational requirements, success criteria, and key performance metrics.
- Program manage the Systems Pillar of the Zoox Production System (ZPS), ensuring effective implementation, integration, adoption, and sustainment of business systems.
- Drive cross-functional alignment across Business, BizApps, IT, HR, Legal, and other stakeholders to translate operational needs into process and system solutions.
- Develop and execute change management, communication, and adoption strategies to support successful deployment of new systems, processes, and operating models.
- Facilitate workshops, stakeholder reviews, and continuous improvement activities, while monitoring process effectiveness, compliance, adoption metrics, and post-implementation outcomes.
Qualifications
- Bachelor's degree in Business Administration, Engineering, Information Systems, Operations Management, Program Management, or a related field.
- 8+ years of experience leading business process transformation, enterprise systems implementations, or large-scale cross-functional programs in a manufacturing, operations, or technology environment.
- Demonstrated experience analyzing and redesigning business processes, translating operational requirements into scalable system and process solutions.
- Strong understanding of enterprise business systems, including ERP, Quality Management Systems, PLM, MES, or related platforms in a manufacturing and logistics environment.
- Excellent analytical skills with the ability to assess complex processes and develop actionable recommendations.
- Strong written and verbal communication skills, with the ability to convey technical information effectively.
Bonus Qualifications
- SAP Certified Application Associate in relevant modules.
- Master's degree in Business Administration, Engineering, Program Management, etc.
- PMP, PgMP, or similar project management certification
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
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FAQs About Senior Technical Program Manager, Systems and Business Process Review Jobs at Zoox
What is the work location for this position at Zoox?
This job at Zoox is located in Hayward, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Zoox?
Employer has not shared pay details for this role.
What employment applies to this position at Zoox?
Zoox lists this role as a Full-time position.
What experience level is required for this role at Zoox?
Zoox is looking for a candidate with "Director" experience level.
What education level is required for this job?
The education requirement for this position includes Engineering (PE) and PMP. Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Zoox for this role?
Zoox offers following benefits: Health Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Zoox?
You can apply for this role at Zoox either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.