Senior Technical Program Manager II

Hi, we're Back Market.

We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

Join our Bureau of Technology (BoT) as a Senior Technical Program Manager II, where we're not just building tech, we're sabotaging the "buy new" mentality one ambitious program at a time. Our 300-person BoT is where engineering meets rebellion, driving the transformation in how consumers perceive refurbished technology.

You'll be the connective tissue between Engineering, Product, and Business teams, turning ambitious visions into delivered reality. This isn't about managing timelines in spreadsheets-it's about being a force multiplier who thrives in ambiguity, challenges the status quo, and makes high-impact programs happen across multiple tribes.

To know more about our engineering teams :

• A video of our CTO: https://youtu.be/GfNZmAKwEZ4

• Our company purpose: http://bit.ly/3OsScpl

• Our engineering blog: https://bit.ly/3ASJNID

YOUR MISSION :

You'll orchestrate our most game-changing technical programs while keeping everyone aligned, unblocked, and moving fast. Your impact will span multiple tribes and directly accelerate Back Market's growth across EU, US, and APAC markets.

What you will do:

• Lead cross-functional technical programs from concept to delivery, managing relationships across BoT, Product, and Business departments
• Partner with teams to define execution strategy and roadmaps built on shared goals, becoming the single point of accountability for each program • Remove blockers, drive process improvements, and deliver on-time while fostering iterative development and continuous improvement
• Optimize resources and balance business needs against technical constraints, providing escalation management when needed
• Identify and mitigate risks and cross-team dependencies to ensure successful delivery
• Up-skill the broader tech organization in program management practices, establishing clear engineering KPIs and accountability

Exemples of programs you might lead: modernization of our tech stack, creating new purchasing experiences for refurbished devices, driving AI adoption across the company, enabling multi-language market support, and other high-impact initiatives.

You are in the right place if you have :

• 5+ years of software engineering, systems engineering, or technical program management experience (or equivalent hands-on experience)
• Track record leading transversal initiatives from inception to delivery across multiple cross-functional teams
• Excellent English communication skills, you're known as a facilitator with strong interpersonal skills that build relationships across all levels
• Demonstrated ability to navigate ambiguity with strong problem-solving skills and data-driven decision-making
• Experience operating autonomously across multiple teams with critical thinking and thought leadership
• Proven ability to influence without direct authority at senior levels, both inside and outside engineering
• Strong analytical skills with large-scale technical systems experience