Senior Ui/Ux Designer

WHO WE ARE: Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop. WHAT WE DO: We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners. Are you a Senior UI/UX Designer looking for your next long-term engagement? If so, we want to speak with you! DTI has an immediate need for a Senior UI/UX Designer for a multi-year engagement in Columbus, OH. Consultant will travel to Columbus, OH once per month- Monday by Noon Leaving Thursday night Travel expenses will be reimbursed Consultant must have public utilities experience Role Summary The Senior UI/UX Designer will lead the design of intuitive, modern, and persona-driven digital experiences for a custom customer experience (CX) platform supporting data center customers and diverse utility personas. This role focuses on creating state-of-the-art landing pages, workflows, and self-service experiences across electric and gas services, balancing innovation with regulatory, accessibility, and operational constraints typical of utility environments. Key Responsibilities Experience & Interaction Design Design end-to-end user experiences for a custom CX application, including dashboards, landing pages, and task-based workflows. Create differentiated experiences for multiple personas, including Commercial & Industrial (C&I) , Residential , Agency Assistance Users , Landlords / Property Managers , and Data Center customers . Translate complex utility concepts (usage, billing, outages, service requests, regulatory notices) into clear, user-friendly interfaces. Visual Design & Prototyping Produce high-fidelity designs, interactive prototypes, and design systems using Figma . Establish and evolve reusable UI components, patterns, and style guides aligned to brand and accessibility standards. Design responsive experiences across web and mobile form factors. Collaboration & Delivery Partner closely with product managers, CX architects, developers, and business stakeholders to align design intent with technical feasibility. Participate in design reviews, usability testing, and iterative refinement cycles. Support handoff to engineering teams with detailed specs, annotations, and interaction guidance. Accessibility & Compliance Ensure designs meet WCAG 2.1 AA accessibility standards and support inclusive design principles. Account for regulatory, privacy, and data-presentation requirements common to utilities and telecom providers. Required Qualifications 5+ years of professional UI/UX design experience for complex digital platforms. Strong Figma portfolio demonstrating end-to-end UX thinking, visual design excellence, and interaction depth. Proven experience designing for utilities, telecommunications, energy, or similarly regulated industries . Pay rate: $70-$77hr Please click on the link below for our company benefits https://docs.google.com/document/d/1q2mHf0U1akaC1ZKC65-VyyG3FrKBGNCahx3WpS2mj7M/edit?usp=sharing DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.