Senior UX Program Manager

Diversified Services NetworkChicago, Illinois

$114,000 - $121,000 / year

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Overview

Schedule

Full-time

Career level

Director

Remote

Hybrid remote

Compensation

$114,000-$121,000/year

Benefits

Paid Vacation

Job Description

Description

Senior UX Program Manager

Diversified Services Network, Inc. (DSN) is seeking a full-time Senior UX Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a remote work model (with occasional onsite work) full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The User Experience Design Operations team is seeking a Senior UX Program Manager to enhance Engineering UX Design Operations by leading initiatives that improve design throughput, consistency, quality, and transparency. Reporting to the Manager of Program Management, this individual will be responsible for implementing planning, tracking, and reporting mechanisms, and will collaborate with design teams to adopt design processes and guidelines and strengthen connections across product teams. This role involves working with Design, Research, Product Management, Platform, and Engineering teams to establish scalable approaches that amplify design efforts.

Role Contributions & Team Context

Operate with a high degree of independence and ownership in areas where program strategy is still being defined.
Apply knowledge and experience in product, software, and user experience design to inform decision-making.
Establish and manage design-related processes, resources, and programs that yield measurable results.

Typical Day or Week in the Role

Evolve, improve, and simplify processes that scale across multiple teams and methodologies.
Drive clarity and alignment among partners and stakeholders.
Promote operational excellence, process improvement, and team enablement across UX engineering and design functions, collaborating with cross-functional teams to streamline workflows and optimize work practices that align to an enterprise structure.

Requirements

Candidate Requirements

Education & Experience Required:

Bachelor's degree or equivalent industry experience.
8+ years of successful experience as a UX Producer, Program/Project Manager, or Engineering Program/Project Manager, leading large projects through the full product development life cycle within a large, cross-functional team.

Top Skills:

Hands-on experience with tools such as Figma, Azure DevOps, Confluence, and Aha!
Experience with resource planning and program delivery.
Experience working with project playbooks, building schedules, managing issues/risks, and establishing communication plans.

Additional Requirements:

Strong knowledge of project management tools and methodologies (Agile to Waterfall).
Experience managing product development portfolios, working cross-collaboratively with Product, Engineering, Platform, UX Design, and Research.
Strong ability to effectively manage cross-functional projects, dependencies, and bottlenecks.
Experience escalating issues and anticipating and making hard trade-offs between business and customer needs.
Excellent written and verbal communication skills.
Ability to work effectively with tight deadlines, pivoting as necessary in a fast-paced environment.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong sense of ownership, urgency, and drive through to delivery.

Benefits

401(k)

Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary expectations: 114,000-121,000 per annual

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FAQs About Senior UX Program Manager Jobs at Diversified Services Network

What is the work location for this position at Diversified Services Network?

This job at Diversified Services Network is located in Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Diversified Services Network?

Candidates can expect a pay range of $114,000 and $121,000 per year.

What employment applies to this position at Diversified Services Network?

Diversified Services Network lists this role as a Full-time position.

What experience level is required for this role at Diversified Services Network?

Diversified Services Network is looking for a candidate with "Director" experience level.

What benefits are offered by Diversified Services Network for this role?

Diversified Services Network offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Diversified Services Network?

You can apply for this role at Diversified Services Network either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.