Server

Job Title:  Server

About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a server to become part of our family. We invite you to take your first step toward a rewarding career with us!

Reports To:  Culinary Services Director

Summary:  The Dining Room Server plays an integral role in delivering an outstanding customer experience for residents and guests. The Dining Room Server is responsible for assisting in the set-up, service, and cleaning of the dining room (s) and in ensuring the dining experience is enjoyable, timely, and engaging for residents and guests.

Key Responsibilities

• Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the community.
• Assures that residents are comfortable, engaged, and catered to in the dining room (s).
• Performs all assignments prior to the dining room (s) opening.
• Assists with meal service under the supervision of the Chef, Dining Room Manager, and/or Culinary Services Director.
• Understands the daily menu and how food is prepared before each meal and is able to answer questions related to the menu.
• Assures snack area (s) are properly stocked and kept tidy and clean.
• Assists in keeping dining room (s) clean and properly arranged for residents.
• Performs assignments after dining room (s) closes and ensures the room (s) is ready for the next meal.
• Engages with tours and the sales team to offer the best possible first impression.
• Develops and maintains a good working rapport with teammates and associates in other departments to ensure that the dining experience is of the highest quality for residents and guests.
• Complete monthly in-service education hours as required by state specific regulations and company policies.
• Performs other tasks as assigned by the Culinary Services Director, Chef on Duty, or Department Heads.

 Compliance & Safety

• Follows emergency procedures and seeks immediate assistance when needed.
• Understands safety practices and procedures associated with the kitchen and dining room (s).
• Understands community fire plan and evacuation procedures.
• Ensures the dining room (s) is free of potential safety hazards.

Communication

• Communicates effectively with supervisor and other associates.
• Advises supervisor and appropriate manager in any changes in physical and mental health of resident immediately.

Education/Experience/Licensure/Certification

• High school diploma or equivalent.
• Experience and passion in working with seniors.
• Experience working in assisted living or another long-term care setting preferred.

Physical Requirements

• Physically able to bend, reach, and work in confined spaces.
• Physically able to push and pull and lift up to 50 lbs. at times.
• Physically able to carry large trays of food to and from the kitchen.
• Physically able to stand for extended periods of time.
• Physically able to work in hot/humid environments for extended amounts of time.
• In good physical and emotional health and free of communicable diseases.

Miscellaneous

• Required to work weekends and holidays as assigned, and during inclement weather as needed.
• May be required to work on shifts other than the one for which hired.
• May be required to work extended hours.
• Subject to exposure to infectious waste, diseases, and conditions.
• Subject to burns from hot foods or falls on slippery floors if caution is not used when working and training is not followed.
• Could be subject to hostile and emotionally upset residents due to mental status.
• Criminal background check required.

Could be asked to submit to random drug test during employment

Why You'll Love working for Us:

• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.