Server

POSITION: Server

DEPARTMENT: Food & Beverage

REPORTS TO: Premium or Restaurant Manager

FLSA STATUS: Non-Exempt Hourly

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

A server is responsible for providing excellent guest service by taking food and beverage orders, delivering items promptly, and ensuring guests have an enjoyable dining experience. Servers act as the primary point of contact between guests and the restaurant or suite.

Essential Duties and Responsibilities

• Ability to interact with guests to ensure guest satisfaction.
• Provide our guests with personal service and attention to detail that will exceed their expectations.
• Serve food, soda, water, wine, draft beer, and bottled beer.
• Work as a team with fellow associates and other service departments within the venue.
• Support the service staff by clearing/cleaning tables and running food.
• Performs opening, closing, and side work duties as assigned
• Must be knowledgeable of other food, beverages, and retail outlets within the venue.
• Must be able to work nights, days and weekends, along with some holidays
• Must also be able to do other duties as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School Diploma or GED.
• Prior experience working as a server for 1-year minimum in a restaurant setting
• Excellent interpersonal and communication skills and a good attitude are required.

Skills and Abilities

• Positive, guest service-oriented attitude always
• Great active listening skills
• Knowledge of Food Service Regulations
• Strong Knowledge of sanitary practices
• Maintains proper grooming and dress code standards.
• Work ethics encourage strong urgency and quality in a team environment.
• Ability to work with other staff members in the facility.
• Ability to undertake and complete multiple tasks.
• Attention to detail
• Must speak and understand English.

WORKING CONDITIONS

Location: On Site - Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.