Server
Our Mom's RestaurantHammond, LA
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Job Description
Position Summary:
The Server is responsible for delivering a high-quality guest experience through attentive service, product knowledge, and efficient execution. This role requires strong communication, urgency, and accountability while maintaining standards of hospitality and teamwork.
Core Responsibilities:
Guest Experience
- Greet every table promptly with professionalism and energy.
- Guide guests through the menu with confidence and product knowledge.
- Take accurate food and beverage orders and enter them correctly into the POS.
- Maintain awareness of table progression and pacing throughout the meal.
- Anticipate guest needs and resolve issues before they escalate.
- Present checks and process payments efficiently.
Service Standards:
- Full ownership of your tables from greet to close-out.
- Pre-bus and maintain table cleanliness throughout the dining experience.
- Ensure food is delivered promptly and correctly.
- Follow all steps of service consistently.
- Maintain clean, organized, and stocked service areas.
Team Responsibilities:
- Assist teammates when needed—this is a team environment, not an individual one.
- Support hosts, bartenders, and kitchen when the operation requires it.
- Help maintain flow of service, especially during high-volume periods.
- Communicate clearly with managers and BOH.
Operational Discipline:
- Follow all section assignments, cuts, and scheduling as directed by management.
- Do not swap sections or make floor decisions without manager approval.
- Maintain accountability for your tables during shift changes.
- Adhere to all opening, running, and closing side work.
Cleanliness & Organization:
- Keep your section clean at all times (tables, floors, surrounding areas)
- Participate in daily and weekly cleaning tasks.
- Maintain sanitation and safety standards.
Performance Expectations:
- Strong sense of urgency and awareness.
- Consistent execution of service standards.
- Positive attitude and professional appearance.
- Reliability and punctuality.
- Ability to handle high-volume service without sacrificing quality.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Carry trays and lift up to 30 lbs.
- Work in a fast-paced, high-energy environment.
What Success Looks Like:
- Guests feel welcomed, taken care of, and want to return.
- Tables are clean, organized, and properly paced.
- Team members can rely on you.
- Managers don’t have to micromanage your section.
Automate your job search with Sonara.
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FAQs About Server Jobs at Our Mom's Restaurant
What is the work location for this position at Our Mom's Restaurant?
This job at Our Mom's Restaurant is located in Hammond, LA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Our Mom's Restaurant?
Employer has not shared pay details for this role.
What employment applies to this position at Our Mom's Restaurant?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Our Mom's Restaurant?
You can apply for this role at Our Mom's Restaurant either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.