Server - Big E's Sports Grill Midland
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$5+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!
Server Starting wage: $5.49/hr plus Tips
Benefits Include:
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules (dependent on position)
- Holiday Pay
- 8 hours of paid volunteer time per year (must be accredited)
- Advancement opportunities
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Position Summary:
As a Server you would be responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns/Big E’s standards, and Suburban Inns’ Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.
Essential Functions
- Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
- Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)
- Obtain orders from guests ensuring accuracy while following Big E’s steps of service
- Ensure all guests requesting alcohol have proper ID and are over 21 years of age
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons according to TIPS training
- Verify accuracy of the bill, and present to the guest
- Handle all cash and credit card charges according to standard operating procedures
- Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
- Complete assigned shift duties
- Pre-bus tables
- Run food and help others when able
- Complete closing shift work
- Set up and break down patio daily in season
- Follow all Suburban Inns Processes
- Exhibit regular and recurrent attendance records
- Other duties as requested by management
Position Requirements:
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skillsFormal Education and Job-Related Experience: NoneLicense, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire)Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needsRequired Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property.Uniform and Appearance Guidelines:Uniform: A shirt and nametag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either black slacks or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisorWe are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns’ business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
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FAQs About Server - Big E's Sports Grill Midland Jobs at Suburban Inns
What is the work location for this position at Suburban Inns?
This job at Suburban Inns is located in Midland, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Suburban Inns?
Candidates can expect a pay range of $5.49 (per hour).
What employment applies to this position at Suburban Inns?
Suburban Inns lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Suburban Inns?
Suburban Inns is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Suburban Inns for this role?
Suburban Inns offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Parental and Family Leave, Paid Community Service Time, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Suburban Inns?
You can apply for this role at Suburban Inns either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.