Service Advisor and Office Assistant
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$16-$17/hour
Benefits
Paid Vacation
Job Description
Benefits:
- Employee discounts
- Free uniforms
- Paid time off
- Training & development
Qualifications
Understand and follow company strategies and policies
Possess a valid Driver's License and must be insurable under our automobile insurance
Responsibilities
Our ideal Service Advisor will take on the responsibilities of day-to-day operations of the shop in order to provide customers the best experience possible while acting as a liaison between our customers and service technicians to increase efficiency and workflow within the shop
Greet customers
Listen to customers to learn more about vehicle history, potential problems and the services they would like to receive
Enter customer information and repair concern into computer database
Assign vehicles to technicians
Clearly communicate repair issues and repairs needed to both customers and technicians
Oversee daily work of technicians
Generate timelines and estimates for repairs and discussing options with customers
Explain all services options to customers, including time and estimates
Assist customers on warranty protections and other potential cost-saving service options
Track maintenance or repair status, fill out reports on labor and cost of all services
Go over the Digital Comprehensive Vehicle Inspection with customers and answer any questions they may have
Maintain accurate records relating to clients, their vehicles, parts, and service history
Process financial transactions at completion of service
Manage shop workflow
Ensure that all deadlines are met
Order supplies
Perform customer service duties, including but not limited to: answering phones, text messages, emails, schedule services appointments, calling customers to inform them of their vehicle’s repair status, and advising customers when vehicles are ready for pick up
Compensation: $16.00 - $17.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Service Advisor and Office Assistant Jobs at Midas VISALIA 2277
What is the work location for this position at Midas VISALIA 2277?
This job at Midas VISALIA 2277 is located in Visalia, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Midas VISALIA 2277?
Candidates can expect a pay range of $16–$17 per hour for this role.
What employment applies to this position at Midas VISALIA 2277?
Midas VISALIA 2277 lists this role as a Full-time position.
What experience level is required for this role at Midas VISALIA 2277?
Midas VISALIA 2277 is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Midas VISALIA 2277?
You can apply for this role at Midas VISALIA 2277 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.