Service Advisor

Farris Motor CompanyMorristown, TN

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Paid Holidays

Paid Vacation

401k Matching/Retirement Savings

Job Description

Service Advisor – Farris Jeep Chrysler Dodge Ram

Location: multiDepartment: Service Department Schedule: Full-TimeCompensation: Weekly Pay + Monthly Commission

Join a Dealership Built on Trust and Service

Farris Jeep Chrysler Dodge Ram is one of the ten oldest CDJR dealerships in the nation. Family-owned and operated for over 90 years, we’ve earned a reputation for integrity, professionalism.

We are currently seeking a Service Advisor to help us continue that legacy. This position plays a vital role in supporting customers through every step of their service experience—by phone, online, and in person.

Why Choose Farris

Being family-owned means you’re not just another number. We invest in your growth, remove obstacles that slow you down, and help you reach your earning potential. Our leadership team is hands-on, supportive, and committed to your success, both personally and professionally.

What We Offer

Minimum guaranteed weekly pay + Monthly Commissions and bonus opportunities
Paid training
Paid holidays and vacation
Healthcare and matching 401(k)
Atmosphere built on teamwork and respect

What You Will Do

Handle inbound customer calls to schedule service appointments
Ask strategic questions to understand service history and vehicle needs
Check customers in and out, following a consistent service process
Provide updates to customers throughout their repair or maintenance visit
Recommend appropriate maintenance or repair services based on findings
Build Lasting Relationships with customers through Trust and Integrity in business
Verify and update customer contact information during each visit
Utilize multiple computer and tablet systems to document and complete service records accurately

What You Bring

Previous customer service experience preferred
High level of professionalism and attention to detail
Excellent written, verbal, and interpersonal communication skills
Strong organizational and problem-solving abilities
Proficiency in computers and online systems
Enthusiastic, self-motivated, and eager to learn
Reliable with a strong work ethic and commitment to customer satisfaction
Automotive industry experience is helpful, but not required

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FAQs About Service Advisor Jobs at Farris Motor Company

What is the work location for this position at Farris Motor Company?

This job at Farris Motor Company is located in Morristown, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Farris Motor Company?

Employer has not shared pay details for this role.

What employment applies to this position at Farris Motor Company?

Farris Motor Company lists this role as a Full-time position.

What experience level is required for this role at Farris Motor Company?

Farris Motor Company is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Farris Motor Company for this role?

Farris Motor Company offers following benefits: Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Farris Motor Company?

You can apply for this role at Farris Motor Company either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.