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Service Advisor

M.K. Smith ChevroletChino, California
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Family owned & operated since 1941, M K Smith Chevrolet has one of the most loyal customer bases in Chino – focusing on our relationships and not the bottom line. We generate a high percentile of repeat and referral business, creating customers for life. As a result, our teams enjoy growth opportunities, advancement and fantastic compensation plans.

As an experienced Automotive Service Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service.

What We Offer

  • Competitive Compensation Packages
  • Excellent Opportunities for Career Growth
  • Medical, Dental, Vision, Life and AD&D for both employee and family
  • Vacation, Holiday, Illness PTO options
  • Employee discounts

RESPONSIBILITIES:

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

REQUIREMENTS:

  • Organized and friendly personality
  • Dealership experience is preferred
  • Knowledge of dealership drive lane
  • Demonstrated ability to manage others
  • Valid in-state driver's license

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FAQs About Service Advisor Jobs at M.K. Smith Chevrolet

What is the work location for this position at M.K. Smith Chevrolet?
This job at M.K. Smith Chevrolet is located in Chino, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at M.K. Smith Chevrolet?
Employer has not shared pay details for this role.
What employment applies to this position at M.K. Smith Chevrolet?
M.K. Smith Chevrolet lists this role as a Full-time position.
What experience level is required for this role at M.K. Smith Chevrolet?
M.K. Smith Chevrolet is looking for a candidate with "Senior-level" experience level.
What benefits are offered by M.K. Smith Chevrolet for this role?
M.K. Smith Chevrolet offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at M.K. Smith Chevrolet?
You can apply for this role at M.K. Smith Chevrolet either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.