Service and Parts Counter Clerk
Blanchard Equipment Company, IncAugusta, GA
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
Position Specifics:Department: Service
Reports to: Service Manager or Service Location Manager
Supervises: None
Purpose:
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.
Responsibilities:
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced
- Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission, and follow up
Experience, Education, Skills and Knowledge:
- Basic knowledge of accounting practices
- Ability to use and understand desktop load applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- High School Diploma or equivalent work experience
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FAQs About Service and Parts Counter Clerk Jobs at Blanchard Equipment Company, Inc
What is the work location for this position at Blanchard Equipment Company, Inc?
This job at Blanchard Equipment Company, Inc is located in Augusta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Blanchard Equipment Company, Inc?
Employer has not shared pay details for this role.
What employment applies to this position at Blanchard Equipment Company, Inc?
Blanchard Equipment Company, Inc lists this role as a Full-time position.
What experience level is required for this role at Blanchard Equipment Company, Inc?
Blanchard Equipment Company, Inc is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Blanchard Equipment Company, Inc?
You can apply for this role at Blanchard Equipment Company, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.