Service And Sales Associate
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Overview
Remote
On-site
Compensation
$20-$23/hour
Job Description
$500 sign on bonus! Position Summary:The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.
Responsibilities:Hybrid Role:
- Customer service, sales, customer issue resolution- 75%
- Basic vehicle service tasks, Oil, tires, fluids- 25%
- Store operations, opening/closing, inventory, displays - as needed basis.
Growth and career development role:
- May assist the Manager or act as Manager-On-Duty in certain circumstances or to support development.
- Will learn all aspects of store operations and flex between front/back shop tasks.
Minimum Qualifications:
- High School Diploma or equivalent.
- Valid automobile driver's license.
- Customer service and career growth mindset.
- Ability to complete required store education courses and modules required for this position.
- Ability to learn and perform basic vehicle service tasks.
- Ability to learn and operate store systems.
Preferred Qualifications:
- 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
- Previous consumer retail sales experience.
- Previous automotive experience a plus.
- Previous management/supervisory experience a plus.
Our Crew Knows Benefits:
- Health benefits that start on day one of employment, for all of our full-time teammates.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Tuition reimbursement program.
- 401(k) match.
- Vision and Dental Coverage.
- On-demand pay (daily pay) program is available.
Our Values Give Back To You:
- Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
- Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
- Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility:If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Automate your job search with Sonara.
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FAQs About Service And Sales Associate Jobs at Firestone Complete Autocare
What is the work location for this position at Firestone Complete Autocare?
This job at Firestone Complete Autocare is located in Hooksett, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Firestone Complete Autocare?
Candidates can expect a pay range of $20–$23 per hour for this role.
What employment applies to this position at Firestone Complete Autocare?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Firestone Complete Autocare?
You can apply for this role at Firestone Complete Autocare either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.