Service Appointment Coordinator

Cavalier Ford GreenbrierChesapeake, VA

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Paid Vacation

Job Description

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the customers and our service department. You will assist the customer with questions regarding service appointments, parts and transportation options.

If you are looking for an opportunity to work for a fast growing, family owned dealership, Cavalier Ford Lincoln is for you! Cavalier Ford Lincoln is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.

At Cavalier Ford Lincoln, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Cavalier Ford Lincoln, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs.

What We Offer

Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services

Responsibilities

Answer customer calls and establish follows-up with service appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Reach out to customers once their parts arrive
Follow up with leads that are not ready to make an appointment or no-show
Utilize CRM tracking system daily

Qualifications

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen

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FAQs About Service Appointment Coordinator Jobs at Cavalier Ford Greenbrier

What is the work location for this position at Cavalier Ford Greenbrier?

This job at Cavalier Ford Greenbrier is located in Chesapeake, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Cavalier Ford Greenbrier?

Employer has not shared pay details for this role.

What employment applies to this position at Cavalier Ford Greenbrier?

Cavalier Ford Greenbrier lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Cavalier Ford Greenbrier?

Cavalier Ford Greenbrier is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Cavalier Ford Greenbrier?

You can apply for this role at Cavalier Ford Greenbrier either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.