Service BDC Representative
Nucar Mid AtlanticNew Castle, DE
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Job Description
The role of a Service Business Development Representative is to increase the service traffic of the dealership by handling inbound service calls, making outbound calls, and producing solid and specific appointments for the service department.
BDC Representative Responsibilities:
- Answering incoming phone calls and online enquiries.
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any "no show" customers.
- Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
- Adhering to all company policies and procedures.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.
Skills:
- Highly motived
- Good time management skills
- Proven track record of achieving or over-achieving goals
- Outstanding communication skills
- Professional work ethic
- Great attitude with a high-energy personality
- Superior customer service skills
- Scheduling experience preferred
- Customer service experience preferred
- Automotive experience helpful
Benefits:
- Medical/Dental/Vision Insurance
- Short and Long-Term Disability
- Life Insurance
- 401(k)
- Paid Sick time
- Vacation time
Automate your job search with Sonara.
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FAQs About Service BDC Representative Jobs at Nucar Mid Atlantic
What is the work location for this position at Nucar Mid Atlantic?
This job at Nucar Mid Atlantic is located in New Castle, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Nucar Mid Atlantic?
Employer has not shared pay details for this role.
What employment applies to this position at Nucar Mid Atlantic?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Nucar Mid Atlantic?
You can apply for this role at Nucar Mid Atlantic either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.