Mercedes-Benz of Atlanta Northeast logo

Service Business Development Coordinator

Mercedes-Benz of Atlanta NortheastDuluth, Georgia

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Mercedes-Benz of Atlanta Northeast is an award-winning Mercedes-Benz dealership, serving the Atlanta metro area since 1975.

Awards include:

  • Ranked in the 2019 ATLANTA BUSINESS CHRONICLE "Best Places to Work"
  • The Prestigious Consumers’ Choice Award for eight consecutive years
  • GWINNETT MAGAZINE “Best Place To Buy A Car” and “Best Auto Mechanic” awards

While awards are nice, it is the context that is most important. Awards and recognition are only possible because of the exceptional people who make up our team and their relentless drive to create amazing customer experiences and, in turn, a unique and rewarding culture.

We are family-owned and operated, providing a nurturing, supportive, family-like atmosphere for three generations. In a recent survey, employees expressed a genuine appreciation for their workplace, the culture of teamwork and the values and leadership that come from the top and spread through the entire company. That creates a positive energy for the whole team which helps make customers happier. It’s a true win-win!

What we offer: 

  • Free Health Insurance Option Available
  • 401k Match Options Available
  • HSA company match contribution
  • Dental and Vision Insurance Available
  • Paid Vacations, Holiday Pay, PTO pay
  • Career advancement opportunities, promote from within
  • Discounts on products and services
  • Family owned and operated
  • Long term job security

Responsibilities

  • Answer customer calls and establish follows-up with sales/service appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall

FAQs About Service Business Development Coordinator Jobs at Mercedes-Benz of Atlanta Northeast

What is the work location for this position at Mercedes-Benz of Atlanta Northeast?
This job at Mercedes-Benz of Atlanta Northeast is located in Duluth, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Mercedes-Benz of Atlanta Northeast?
Employer has not shared pay details for this role.
What employment applies to this position at Mercedes-Benz of Atlanta Northeast?
Mercedes-Benz of Atlanta Northeast lists this role as a Full-time position.
What experience level is required for this role at Mercedes-Benz of Atlanta Northeast?
Mercedes-Benz of Atlanta Northeast is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Mercedes-Benz of Atlanta Northeast for this role?
Mercedes-Benz of Atlanta Northeast offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Mercedes-Benz of Atlanta Northeast?
You can apply for this role at Mercedes-Benz of Atlanta Northeast either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.