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Service Business Develpment Representative

Bright Bay Auto GroupBay Shore, New York

$40,000 - $55,000 / year

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Overview

Schedule
Full-time
Flexible-schedule
Career level
Senior-level
Compensation
$40,000-$55,000/year
Benefits
Career Development
Health Insurance
Paid Time Off

Job Description

We are seeking a motivated and customer-focused Automotive Service BDC Representative to join our team. This role is responsible for handling inbound and outbound service calls, scheduling appointments, and ensuring an excellent customer experience. The ideal candidate will have strong communication skills, attention to detail, and the ability to build relationships with customers while promoting our dealership's service offerings.

Key Responsibilities:

  • Answer inbound service calls and respond to customer inquiries professionally and efficiently.

  • Make outbound calls to follow up with customers on service reminders, declined services, and special promotions.

  • Schedule and confirm service appointments while maximizing shop capacity.

  • Maintain detailed records of customer interactions in the CRM system.

  • Collaborate with the service advisors and technicians to enhance the customer experience.

  • Meet and exceed call quotas, appointment-setting goals, and customer satisfaction metrics.

         What we offer

  • Salary range $40k-55k per year
  • Salary plus Bonuses
  • Flexible work schedules
  • Growth opportunities
  • A medical benefits plan is available
  • Paid vacation

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Submit 10x as many applications with less effort than one manual application.

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FAQs About Service Business Develpment Representative Jobs at Bright Bay Auto Group

What is the work location for this position at Bright Bay Auto Group?
This job at Bright Bay Auto Group is located in Bay Shore, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bright Bay Auto Group?
Candidates can expect a pay range of $40,000 and $55,000 per year.
What employment applies to this position at Bright Bay Auto Group?
Bright Bay Auto Group lists this position under the following employment categories:
  • Full-time
  • Flexible-schedule
What experience level is required for this role at Bright Bay Auto Group?
Bright Bay Auto Group is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Bright Bay Auto Group for this role?
Bright Bay Auto Group offers following benefits: Career Development, Health Insurance, and Paid Time Off for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Bright Bay Auto Group?
You can apply for this role at Bright Bay Auto Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.