Service Center Administrative Assistant

Southeastern Freight LinesMemphis, TN

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

As a Service Center Administrative Assistant, you will be responsible for high level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions, but Spend more than 5% of the time performing the high level tasks listed below for the Service Center Manager. The SC Administrative Assistant may also perform some of the duties assigned to SC Admin Specialists I, II or III; however, the duties below comprise the majority (the highest percentage when compared to other duties) of daily work.

Make follow-up calls to customers as requested. Maintain appointment schedule. Maintain a list of sales leads. Facilitate the resolution of customer complaints in the absence of leadership. Address associate concerns and resolve as appropriate. Facilitate smaller operations review meetings. Perform special research projects and compile statistical data and reports when necessary. Provide general Human Resources assistance for Service Center associates. Answer associate questions or refer to the appropriate Support Center personnel. Conduct benefits orientation for new associates when the Account Managers or Operations Leadership is unavailable. Locate and attach appropriate files to correspondence. Receive visitors. Maintain office supply inventory. Maintain confidential files. Maintain appointment calendar(s). Arrange travel schedule and reservations. Assist with preparation for Individualized Quality (IQ) Workgroup meetings. Record minutes of staff meetings. Complete a multitude of clerical tasks that are required to effectively perform the above job duties (opening and sorting mail, answering the phone, typing correspondence, etc.).

For this role, you will need to have a High School Diploma or GED, 1 year of administrative/office experience or 1 year of Less Than Truckload (LTL) industry experience. We would prefer for you to have 2 years of administrative experience as well as previous experience in the trucking industry.

Work Shift

First Shift

http://www.youtube.com/watch?v=xZc1A8aeshc

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FAQs About Service Center Administrative Assistant Jobs at Southeastern Freight Lines

What is the work location for this position at Southeastern Freight Lines?

This job at Southeastern Freight Lines is located in Memphis, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Southeastern Freight Lines?

Employer has not shared pay details for this role.

What employment applies to this position at Southeastern Freight Lines?

Southeastern Freight Lines lists this role as a Full-time position.

What experience level is required for this role at Southeastern Freight Lines?

Southeastern Freight Lines is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Southeastern Freight Lines?

You can apply for this role at Southeastern Freight Lines either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.